Tianjin Heping District 5-star Hotels

An exceptional stay, one of the best in China in recent memory. Very impressed with the politeness of staff, such as greetings from waiters during breakfast. Hotel is a cutural gem and had no idea it has such a rich history. Quirky and fun, highly recommended. Breakfast was excellent.

Westin hotel facilities, service angel quality, and some business hotels are very different. A wide variety of breakfasts, new room facilities, comfortable beds, and overall excellent value for money was a very satisfying experience. Extra bed available, parking at the door, close to several subway stations, 7 or 8 minutes walk.

St Regis lived up to it's reputation for service that goes above and beyond.....we had a problem upon arrival -:the fridge was missing. abd the spa wasn't working. This was disappointing as it was one of tbe reasons we had booked that hotel. Not only did they rectify the fridge within an hour/( minutes?), they also sent up a lovely tray with local treats and they offered us breakfast on the house. We could n't get the spa experience, but felt the manager, Frank, did his very best to make our visit special, and we were so appreciative. We would definitely book again, but know to check a few things beforehand in case the website is not up to date. At any rate, StRegis stands by its service and the manager was excellent. Kudos to Frank Wang!

This super beautiful hotel looks like a palace from a distance, and the interior is even more beautiful, showing the designer's intentions in every aspect. All the staff are very hospitable and everyone has a smile. The executive lounge is open five times a day, with cocktails and red wine every night. The breakfast is rich and there are many famous Tianjin snacks. The pancakes and fruits taste particularly good and the supply exceeds demand. Overall, we are very satisfied.

We stayed in the Deluxe King room with a city view and had an excellent stay! The bed was incredibly comfortable and the bathroom was luxurious. Every single staff member was unbelievably professional and kind, from the front desk staff to the cleaning staff. The food was delicious and the breakfast buffet had a nice variety of Western and Chinese options. We also enjoyed interesting cocktails in the lounge bar.

Great location, near subway, shops and restaurants. Hotel is close to needing a refurbishment, some areas a bit faded but overall comfortable and clean. Breakfast is currently being delivered to the rooms as restaurant is closed. The breakfast we had was quite good but no choice involved. Would stay here again.

On the whole, it is at the quasi-five-star level, and it still needs to work hard to reach the real five-star level. But considering the not-so-expensive price, compared with high-end five-star hotels such as Four Seasons, St. Regis or Ritz, it has a better price-performance ratio. The view from the room is very good, you can look across Tianjin, and the height is enough. Hygiene: The overall is clean and tidy, but when I first entered the room, there was a hair on the bed. It's not that serious, but it's worth it. Facilities: The room area is large enough, and the wet and dry separation is done well. The facilities in the room are about 70% new, and the wooden decoration is slightly peeled off. When we checked in, the drain of the bathtub was damaged and could not be closed and needed major repairs. At that time, I wanted to take a bath again, but the waiter finally solved it with a bathtub cover. The toiletries are self-operated, non-branded, and the fragrance of the shower gel is not very good, and it will be a bit dry after washing. Environment: The external environment is close to the business district, with many shopping malls, a wide range of takeaways, authentic Tianjin snacks and KFC. Takeaway is convenient. In terms of the environment in the hotel, there is almost no executive lounge. When we checked in, it was after noon, because the room was not ready, we proposed to go to the lounge or the executive lounge to rest, but there might be a wedding banquet in the hotel at that time, the lounge was full of chattering people, and there was no executive lounge. In the end, I only took two bottles of Nongfu Spring and was forced to go out and wait for the room to be ready. It may be located in a commercial building, and its lower floors are rented out for hotpot dining, as well as a swimming pool and spa open to the public. Residential guests and outsiders are not well distinguished, and the elevators are mixed. If a high-level guest swipes the room card and presses the floor, other people can press the floor of other rooms at will, which poses a certain security risk. Service: There is no problem with the service attitude of the waiter. Speak politely and politely. We asked the customer service to give suggestions for Tianjin snacks on WeChat, and there were still positive responses. However, we need to strengthen the consideration of customers. For example, if the room is not good, we can actively arrange for guests to sit and rest in the coffee shop. After all, we just got off the train and are hungry. The room facilities should be checked frequently. Don’t wait until the customer is ready to wash and go to bed at night, and the bathtub is broken. In the end, the problem was solved, but the means to appease the guests must be prepared. Like other five-star hotels, when encountering room problems and causing inconvenience to guests, they will propose to change rooms or use methods such as giving small desserts. Clearly this hotel needs more work. If you want to write the welcome card by hand, please be careful 😂, it is obvious that the name is only painted out, and one card can be used multiple times. Such a welcome card can only have the opposite effect 😂, it is not as good as a printed one or not sent. It’s better to use fresher fruit for welcome fruit, so that customers can help you promote it, right?

Location, room comfort, hotel condition I chose this hotel for its location.my late check-in and 4 Nights stay was a very pleasant experience: comfortable bed and pillows, courteous and helpful staff, clean and generous sized room, plus professional service, efficiency and tranquility for business travel. Recommended!

This hotel is in a GREAT location for tourists (near heaps of great restaurants and bars - scenic area and Heping Road shopping) or business travellers (I was attending a conference at the Meijiang conference centre) and has really lovely big modern rooms. The downsides - there is only 1 lift for all 10 floors (which are dispersed throughout 24 floors) of the hotel so the wait for the lift can be frustrating, also the reception staff struggled with the fact I had made 2 separate bookings (to separate work from personal travel) for the same room even though it was carefully explained in Chinese and a note should have been recorded against the room - instead it meant my room wasn’t serviced properly on my last full day and also my room keycard was deactivated. The irritations aside, this is the second time I’ve stayed at this hotel and I would stay here again as the rooms really are so nice.

#citylife Right in the heart of Tianjin, you will find the ”Just Living by Savills Residence”. These are service apartments, thus you have the benefit of an Apartment feel to it, with some benefits of a Hotel. The location is prime, as you are moments away from key landmarks and attractions. Our Apartment was very well kept, neat, clean and tidy. The units are well equipped, with all the basic appliances, such as Fridge / Freezer, Washing machine and Microwave. The apartment has a kitchenette, dining area, lounge, bedroom and bathroom. There is also a huge terrace with city views. The bathroom has a compact, yet very comfortable bathtub. The water temperature and pressure is perfect. Guests have access to the Gymnasium, Breakfast Lounge and Book Lounge. We will visit again in future.