Four Points by Sheraton, Tianjin National Convention and Exhibition Center

I have been on business trips since the Chinese New Year. This time I need to attend an exhibition nearby. Because my car broke down, I looked around on the plane to see if there was a hotel that was closer and more suitable. After checking, I saw Sheraton, a long-standing brand. I didn't think twice and placed an order directly on Ctrip, but it seemed that the arrival was not so pleasant. As soon as I entered the door, there was a pile of takeaway garbage that affected my mood. I was very tired, but the service attitude of the front desk was quite good when I called. Unexpectedly, there seemed to be a small episode with the bed sheets. However, after communication, the staff still solved all the problems very attentively, and I was quite satisfied. I just didn't expect that such a hotel would have this most basic problem that shouldn't have happened. Fortunately, the service attitude was particularly good, which somewhat changed my mood, and they also gave me free fruit as an apology. They also apologized to me when they checked out the next day, which really completely dispelled all my unhappiness. I will continue to choose your hotel first when I travel next time. Thank you all for your hard work. However, you still need to strengthen the management of the sanitary environment.