Atour Hotel (Tianjin Olympic Sports Center)

Atour Hotel (Tianjin Olympic Sports Center) Reviews

Atour Hotel (Tianjin Olympic Sports Center)

No.22 Huanhu Middle Road, Tianjin, ChinaView Hotel Details
Atour Hotel (Tianjin Olympic Sports Center)
Atour Hotel (Tianjin Olympic Sports Center)Atour Hotel (Tianjin Olympic Sports Center)Atour Hotel (Tianjin Olympic Sports Center)
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Atour Hotel (Tianjin Olympic Sports Center) Guest Reviews

4.8/5
Amazing
2360 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(2360)
Positive reviews(2341)
Reviews with photos/video(163)
Classy environment(234)
Delicious breakfast(171)
Awesome amenities(163)
Friendly front desk staff(144)
Easy to get around(110)
Convenient parking(79)
Perfect for business trips(52)
Good sound insulation(35)
Negative reviews(19)
Khalid Sharif 卡利得
Elegant Queen Room
Stayed in Feb 2024
Solo travelers
21 review
5.0/5
Outstanding
Posted on Mar 4, 2024
Very comfortable and cozy room.
Guest User
Elegant Queen Room
Stayed in Oct 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 4, 2023
设施:good 卫生:good
Guest User
Guestroom (2 beds)
Stayed in Sep 2023
Couples
2 review
5.0/5
Outstanding
Posted on Sep 12, 2023
good 👍🏻
Linbaobaoaixianguang
Elegant Queen Room
Stayed in May 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on May 5, 2024
The location is convenient, the room is comfortable, the service staff is warm and thoughtful, there is plenty of drinking water in the room, the room is clean and sanitary, the layout is reasonable and comfortable, very suitable for short trips I really like the drinks provided by the hotel🥤Love it
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Response from Property: Your review is so refreshing! We are very proud to see you return with satisfaction! The public areas and guest rooms have been fully upgraded, which is eye-catching and very popular! Making guests feel at home is our pursuit. If you like us, please recommend us to more friends! Dedicated service, customer first!
Guest User
Superior Double Room
Stayed in May 2024
Couples
3 review
3.5/5
Posted on May 6, 2024
Environment: Close to the Olympic Sports Center. Since we drove by ourselves, it was convenient to go anywhere. This time we chose a place a little further away from the city center, away from the hustle and bustle. Facilities: The room bathroom is separated into dry and wet areas. You don’t have to go downstairs to get takeout. It’s good to have a robot deliver it. Service: Let’s talk about the good aspects first. I brought my girlfriend to catch up with the third anniversary. I contacted the hotel in advance to help decorate the room. The effect was very good. The employees worked hard without asking for any return, which is worthy of praise. Negative comments! ! : There was a problem in the breakfast process. There was water on the ground. The cleaning staff did not stand up and did not clean it in time, which caused my family to fall. After the fall, no waiter came forward to help, and even had to clean it up quickly. It felt like they wanted to destroy the evidence quickly. What made people angry was that the cleaning staff knew that there was water on the ground, and it was a child who made it on the ground, but they did not react. Afterwards, the cleaning staff did not apologize at all, which was quite bad. The second picture was the day after the incident. Fortunately, there was no fracture or other problems, otherwise this matter would not be as simple as a simple apology.
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Response from Property: Thank you for staying at Atour Hotel Tianjin Olympic Sports Center. We attach great importance to your opinions and are sorry for the unpleasant accommodation experience you had. We will strengthen staff training. It is the constant care and supervision of guests like you that enables us to discover the shortcomings in our work and make continuous corrections and progress.
Guest User
Superior Double Room
Stayed in May 2024
Couples
13 review
4.7/5
Amazing
Posted on May 4, 2024
It's already a high floor, but it's still a bit noisy when the windows are open. It's much better when all the windows are closed. The service is very thoughtful, and breakfast for two is provided. I'm quite satisfied.
Original TextTranslated by Google
Response from Property: Thank you for your praise. Duoer will not be arrogant or impatient and will continue to work hard. I look forward to giving you a different experience next time you stay. The hotel is located on Huanhu Middle Road, Hexi District, surrounded by Metro Line 5 and 6, and is a 15-minute walk from Tianjin Cancer Hospital. There are many delicious foods around the hotel. The hotel not only has free parking but also delicious Chinese and Western buffet breakfast, as well as on-site made Tianjin traditional snacks Jianbing Guozi. We look forward to your visit again and will definitely give you a satisfactory stay experience as always!
Guest User
Superior Double Room
Stayed in May 2024
Other
1 review
4.2/5
Very Good
Posted on May 5, 2024
The hotel is well decorated, soundproofed, has good service, and a good breakfast. It has all the necessary facilities.
Original TextTranslated by Google
Response from Property: Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Tianjin Olympic Sports Center Atour will be the warmest and most unique one in your memory! The hotel is located in Hexi District, only a 10-minute walk from the Olympic Stadium, adjacent to Xingye Square, and only 3 kilometers away from Tianjin's specialty food, Goubuli Restaurant. The hotel lobby has a "Zhu Ju" with hundreds of books for you to borrow for free. There are also free gyms and laundry rooms. All of us at Atour are looking forward to your stay again.
Guest User
Family Friendly Room (2 beds)
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on May 5, 2024
I took my children to Tianjin for a trip on May Day and stayed at Atour Hotel. I trusted Atour because I stayed at Atour before. The room at Atour Tianjin Olympic Sports Center was clean and tidy, and the service was warm and thoughtful. We were as satisfied with the breakfast as always. I will choose Atour again in the future.
Original TextTranslated by Google
Response from Property: Thank you for your 5-point praise. Duoer is very happy to bring you a wonderful time on your trip! Duoer strives to provide every guest with the most considerate and meticulous service and super value service experience: At the same time, Duoer provides you with Plante mattresses and unbleached and undyed bare cotton four-piece sets, which are healthier and more comfortable. The hotel now has the latest deep sleep pillow PRO, which can be tried. If you like it, you can go to the front desk to consult and take the same one home. We will continue to work hard to maintain enthusiasm to make every guest feel at home, and look forward to your next stay!
Tujidamowang&xiansheng
Superior Double Room
Stayed in Apr 2024
Booked for others
17 review
4.7/5
Amazing
Posted on May 2, 2024
Facilities: The facilities are quite complete, and there is a parking lot for parking. Hygiene: The hotel is relatively new and very clean. Environment: Take Metro Line 6 from Tianjin West Station to the Cancer Hospital, and walk 1.5 km to the hospital. The hotel sign is large and easy to find. Service: When I checked in, the front desk staff gave me a glass of honey water, which was very considerate. The overall feeling is good, and it is still very comfortable to stay at Atour Hotel.
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Response from Property: My dearest friend, I am really sorry. It is a pity that I cannot let you enjoy a satisfactory breakfast. Your opinion is our greatest motivation. Our restaurant has freshly cooked wontons and freshly made pancakes. Next time you come, you can try the local specialties. I look forward to seeing you stay again.
Guest User
Elegant Queen Room
Stayed in Mar 2024
Friends
3 review
5.0/5
Outstanding
Posted on Mar 31, 2024
There is a laundry room, dryer, and gym, which is very convenient. There is warm mineral water at the front desk, which is very convenient for people with children. The girls at the front desk are also very nice. If you need anything, a robot will deliver it to the door, so you don't have to worry about social anxiety. The parking lot is at the back, but there is a small back door that can go directly upstairs. Accommodation and parking are free. The room is very clean. It's just the ordinary double bed room we stayed in. The room is relatively small. But it's not a disadvantage. It's quite clean inside and the bedding is also very good. Overall, I am very satisfied.
Original TextTranslated by Google
Response from Property: Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Tianjin Olympic Sports Center Atour will be the warmest and most unique one in your memory! The hotel is located in Hexi District, only a 10-minute walk from the Olympic Stadium, adjacent to Xingye Square, and only 3 kilometers away from Tianjin's specialty food, Goubuli Restaurant. The hotel lobby has a "Zhu Ju" with hundreds of books for you to borrow for free. There are also free gyms and laundry rooms. All of us at Atour are looking forward to your stay again.
Guest User
Superior Double Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
The room is clean and tidy. The sound insulation is very good. The lighting is comfortable and not glaring. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Thank you for your praise. Duoer will not be arrogant or impatient and will continue to work hard. I look forward to giving you a different experience next time you stay. The hotel is located on Huanhu Middle Road, Hexi District, surrounded by Metro Line 5 and 6, and is a 15-minute walk from Tianjin Cancer Hospital. There are many delicious foods around the hotel. The hotel not only has free parking but also delicious Chinese and Western buffet breakfast, as well as on-site made Tianjin traditional snacks Jianbing Guozi. We look forward to your visit again and will definitely give you a satisfactory stay experience as always!
Guest User
Superior Room (2 beds)
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Mar 24, 2024
The service is very good! There is free parking, and I wanted more drinking water, so I got a big bag of it. Thank you very much! The place is also easy to find
Original TextTranslated by Google
Response from Property: Your review is so refreshing! We are very proud to see you return with satisfaction! The public areas and guest rooms have been fully upgraded, which is eye-catching and very popular! Making guests feel at home is our pursuit. If you like us, please recommend us to more friends! Dedicated service, customer first!
Sweettian0304
Superior Room (2 beds)
Stayed in Mar 2024
Other
7 review
2.5/5
Posted on Mar 17, 2024
The room was normal. There was only one towel when I entered. They said it was delivered and I waited for about an hour. Then I found that there were drawings made by the previous guests on the notepad. Isn't this included in the housekeeping inspection? The front desk was very nice, but the takeaway was too slow to be delivered. It was super slow last night, but it was very fast this morning. I don't know why. I wanted to drink some water in a paper cup this morning and found some unknown hair in it. Don't you check it?
Original TextTranslated by Google
Response from Property: Xiaoduo feels guilty for not giving you a pleasant experience. Regarding the room problem you reported, we notified the room manager immediately to make corrections. We have rechecked the hygiene and equipment of all rooms. Thank you for your questions, which made us improve. We will continue to improve ourselves. The hotel is located on Huanhu Middle Road, Hexi District. Duoerjia offers free parking. The breakfast is also very delicious! Both Chinese and Western styles can satisfy your taste buds!
Guest User
Guestroom (Double bed)
Stayed in Feb 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Feb 17, 2024
This stay was very good. The room was very clean, the bed was very comfortable, the bathroom facilities were good, and the bathrobes were great. The small refrigerator had cola, tea and mineral water, which was very good. The front desk staff was very good. This time, since I couldn't check out at 2 o'clock outside, I was given a free extension to 5 o'clock. Thank you very much🙏. I will stay in this hotel next time.
Original TextTranslated by Google
Response from Property: Your review is so refreshing! We are very proud to see you return with satisfaction! The public areas and guest rooms have been fully upgraded, which is eye-catching and very popular! Making guests feel at home is our pursuit. If you like us, please recommend us to more friends! Dedicated service, customer first!
Guest User
Elegant Queen Room
Stayed in Mar 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 17, 2024
The latex mattress and pillows are so comfortable, and the breakfast is great!
Original TextTranslated by Google
Response from Property: Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Tianjin Olympic Sports Center Atour will be the warmest and most unique one in your memory! The hotel is located in Hexi District, only a 10-minute walk from the Olympic Stadium, adjacent to Xingye Square, and only 3 kilometers away from Tianjin's specialty food, Goubuli Restaurant. The hotel lobby has a "Zhu Ju" with hundreds of books for you to borrow for free. There are also free gyms and laundry rooms. All of us at Atour are looking forward to your stay again.