Four Seasons Hotel Tianjin Reviews

Response from Property: Dear Valued Guest,Thank you for choosing our hotel for your short getaway and for celebrating your mum’s special birthday with us. We are thrilled to hear that she loved her stay and that our team could make her day even more memorable with the room decorations, cake, and thoughtful surprises. It brings us great joy to know that she also enjoyed the spa massage and that our staff, especially the lobby team, left such a positive impression.We are delighted that you found our service to be in line with the standards of a 5-star hotel, from the turn-down service to the prompt delivery of amenities. However, we sincerely apologize for the oversight regarding the debris in the room upon arrival. This is certainly not reflective of our usual standards, and we will address this with our housekeeping team to ensure it does not happen again.Thank you for your kind words and constructive feedback. We are so glad that your overall experience was fantastic, and we hope to have the pleasure of welcoming you and your family back for another memorable stay in the future.

Response from Property: Dear guest, thank you for coming to our hotel and sharing your accommodation experience with us. We will keep providing the best service for you. Looking forward to your visit again.

Response from Property: Dear guest, thank you for coming to our hotel and sharing your accommodation experience with us. We will keep providing the best service for you. Looking forward to your visit again.

Response from Property: Dear guest, thank you for coming to our hotel and sharing your accommodation experience with us. We will keep providing the best service for you. Looking forward to your visit again.

Response from Property: Greetings, honored guest! Thank you for staying with us and recognizing the Four Seasons brand. We are committed to providing you with the highest level of service, and we hope that each and every one of you will experience our exceptional hospitality. We thank you for sharing your experience with us and look forward to welcoming you back.

Response from Property: Dear guest, Thank you for staying with us and recognizing the Four Seasons brand. We are committed to providing you with the highest level of service, and we hope that each and every one of you will experience our exceptional hospitality. We thank you for sharing your experience with us and look forward to welcoming you back.

Response from Property: Dear guest, Thank you for staying with us and recognizing the Four Seasons brand. We are committed to providing you with the highest level of service, and we hope that each and every one of you will experience our exceptional hospitality. We thank you for sharing your experience with us and look forward to welcoming you back.

Response from Property: Hello, distinguished guest! First of all, thank you for staying in our hotel. We are very sorry for the unpleasant stay experience you had. Please allow us to express our sincerest apologies. Regarding the room arrangement issue, we understand that this has caused you great inconvenience. We will investigate why your reservation was changed without your consent. We will ensure that such incidents do not happen again and strengthen training and management of the booking process. Regarding the suite only being able to accommodate a double bed, we have noted this and will be re-evaluating the suite layout and capacity. Regarding the problems such as the bathroom door not closing tightly, the light switch malfunctioning, and the hair that does not belong to your family, which have affected your stay experience, we will immediately arrange maintenance personnel to inspect and repair these facilities, and at the same time strengthen the supervision of guest room cleaning and hygiene to ensure that every guest can enjoy a clean, tidy and comfortable accommodation environment. We will also re-evaluate the quality and supply of breakfast, and strengthen supervision of table cleaning and seating arrangements to ensure that guests can enjoy a pleasant and convenient dining experience. Once again, we would like to express our sincerest apologies to you. We will take every feedback from you seriously and work hard to improve our service quality. We hope to have the opportunity to provide you with better service in the near future and look forward to seeing you again.

Response from Property: Dear Valued Guest,Thank you for taking the time to share your detailed feedback regarding your recent stay at Four Seasons Tianjin. We sincerely appreciate your loyalty to Four Seasons and are grateful for your honest review.We are delighted to hear that you enjoyed our prime location and found it convenient during your stay. However, we regret to learn that your experience with us did not meet the exceptional standards you have come to expect from Four Seasons properties. Please accept our apologies for any aspects of your stay that fell short of your expectations.Your comments regarding the room amenities, breakfast buffet, and overall dining experience have been duly noted. We strive to provide a personalized and memorable experience for all our guests, and it is clear that we missed the mark in some areas during your visit. Rest assured, your feedback will be shared with our team to ensure we make the necessary improvements to elevate our offerings and align them with the high standards of the Four Seasons brand.We truly value your feedback as it helps us identify areas where we can enhance our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve.

Response from Property: Dear guest, thank you for coming to our hotel and sharing your accommodation experience with us. We will keep providing the best service for you. Looking forward to your visit again.

Response from Property: Dear guest, thank you for coming to our hotel and sharing your accommodation experience with us. We will keep providing the best service for you. Looking forward to your visit again.

Response from Property: Dear guest, thank you for coming to our hotel and sharing your accommodation experience with us. We will keep providing the best service for you. Looking forward to your visit again.

Response from Property: Dear guest, Thank you for staying with us and recognizing the Four Seasons brand. We are committed to providing you with the highest level of service, and we hope that each and every one of you will experience our exceptional hospitality. We thank you for sharing your experience with us and look forward to welcoming you back.

Response from Property: 尊貴的客人， 您好！非常感謝您下榻我們的酒店以及對於四季品牌的喜愛和認可。我們致力於為您奉上至臻周到的服務，希望每一位入住酒店的客人都體驗到我們卓越非凡的待客之道。 衷心感謝您的分享，並期待您的再次光臨，祝您生活愉快。