Four Seasons Hotel Tianjin

We come to this hotel quite frequently and we enjoy our stay here every time. The service is top notch. They are very professional and the facility is spotless. I take advantage the fitness center, spa, sauna. And the convenience to malls, shops and restaurants is unmatched. We will be back soon!!

Dear Pilipe 王子晔and Alex王学伟 the Concerge Department I would.like to express my sincere.Your professionalism,attentiveness,and walm hospitality have truly enhanced my experience.Whether it was handling my luggage,providing valuable local information,you did it all with a smile and efficiency.Thank you for going above and beyond to make my stay memorable and comfortable.i truly appreciate your efforts and look forward to seeing you again in the future.Thank you again to all the staff of Four Seasons Hotel TJ.

Amazing place. Warm and caring service. Very friendly employees. Elegant and high-quality hotel. Top notch stay.

My recent stay at Four Seasons Tianjin was nothing short of exceptional. What truly sets this property apart is the remarkable staff who consistently went above and beyond to create a memorable experience. Even before arrival, Duty Manager Qiqi was preparing for my stay despite being on leave. Learning it was my first visit to Tianjin, she thoughtfully arranged a stunning room with panoramic skyline views that made for a perfect introduction to the city. The moment I arrived at the driveway, David from concierge greeted me personally. His Golden Key designation was evident in his impeccable professionalism and knowledge throughout my stay. Check-in with Olivia at the front desk was seamless. She had clearly familiarized herself with my preferences beforehand, making the process efficient while still providing a warm, personalized welcome and comprehensive overview of the property's facilities. Though working behind the scenes, Communications Coco and her team functioned like personal butlers, anticipating needs wherever I went. When I needed a garment bag for my suit to simplify air travel, a simple text through their live chat service was all it took - Coco went the extra mile to ensure it was delivered promptly. Breakfast service was where Alice truly shined. After noticing me select a passion fruit, she immediately appeared with a spoon without being asked and offered to prepare fresh-squeezed juice to complement my meal. This level of attentiveness and personalization defines the Four Seasons experience. While I never encountered the housekeeping team directly, their impeccable work spoke volumes. The turndown service particularly impressed me - the consistently prepared ice in the room during evening turndown demonstrated the brand's commitment to maintaining standards across all properties. What's remarkable is how each staff member made such an impression that I've remembered their names - a rarity in my hotel experiences. Every team member embodied the golden rule of treating others as they would wish to be treated themselves. I'm genuinely grateful for the exceptional care and will absolutely return when next in Tianjin. This property represents the Four Seasons brand at its finest.

Due to a sudden trip to Beijing, I had the pleasure of enjoying a weekend staycation at the Four Seasons Tianjin once again. This time, I opted for a new package on Ctrip, which proved to be delightful. The room was immaculate, the facilities were well-organized, and the food was delicious. Moreover, the warm and gracious hospitality was consistent throughout my stay. I would like to extend my heartfelt thanks to Selina from the Front Desk and Sunny & Coco from the Executive Club. Their professionalism ensured that my stay was comfortable and pleasant.

It was more than we could have asked for. The staff were incredibly accommodating. We were also traveling with my father and mother—my mother has mild dementia—and despite her occasional episodes, the staff were consistently understanding and patient. We truly couldn't have asked for better care or hospitality. The breakfast selection was fantastic, offering a wide variety of options ranging from Western to various Asian cuisines. Everything was delicious and thoughtfully prepared. The facilities were spotless and well-maintained throughout our stay. And the location? Phenomenal. Right in the heart of Tianjin’s busiest streets! While some might find the hustle and bustle a bit much, we found it perfect for our little adventure around the city. Just a heads-up: since it's a lively area, it might take a bit longer for your ride to arrive. Overall, an amazing experience. Highly recommended.