Jun Hotels (Tianjin Dongli District Binhai International Airport)

There is a big problem with the service attitude of the hotel staff. I contacted the hotel one day in advance to ask about the airport pick-up service. The front desk was obviously impatient. After I got off the plane, I called the hotel and the driver who came to pick me up called me at 1:55. I made a phone call and I said I would come out right away. He said he would be here right away and would leave at 2 o'clock. First of all, he did not make it clear whether he left the hotel at 2:00 to pick us up or whether he said 2:00. I walked directly from the airport and hung up the phone. He didn't say anything that he couldn't answer the call at 2:00 and let us come over by ourselves. If you said you were off work, I would understand. I could take a taxi myself. The driver didn't make it clear. We waited at the airport. I called the driver 4 times in 20 minutes. I was able to get through at first but was hung up on. Then he put me on the blacklist. I was on the phone during the call. I didn't know until I called the front desk to ask. I came to pick her up, and I took a taxi there later. I was staying with a friend. I registered my identity and asked for my room number. The front desk asked me to ask my friend myself, but she didn't know. Okay, my family, we have also encountered this kind of hotel with a very poor experience. This time our accommodation experience was very bad and completely inconsistent with the hotel's promotion and price positioning. I strongly do not recommend anyone else to choose this hotel.

I stay in this hotel every time I go on a business trip. The driver who picks me up from the airport is very nice. Sometimes I pick him up by car or minibus. It's very convenient. The room is clean and sanitary, and the lady at the front desk is also very welcoming. This is the hotel I often stay at when flying to Tianjin. The most cost-effective hotel!

The store manager was very nice. He changed us to a room with a window for free. There was also an airport drop-off service, which was available at 5 o'clock in the morning.

My parents checked in with their children. The hotel was very patient and reliable in picking up and dropping off the airport. Although it was a temporary overnight stay in transit at the airport, it felt like home and I was very satisfied.

Service: I can remember the phone number at the front desk wrong. I waited on the roadside for a long time when I picked up the airport in the early morning. How long did it take? ! ! The front desk really needs to improve its service attitude. Hang up the phone right away.