Homeinn Pebble Hotel (Tianjin Haiguangsi Subway Station Medical University General Hospital)

I am a guest who recently stayed at the Home Inn Paibaiyun Hotel. My home is in Hebei. This time, I was hospitalized in the City Center Eye Hospital for eye disease. When I was discharged from the hospital, I was busy with work and it was difficult to take leave to return to the hospital to handle the settlement procedures. After explaining the situation to the hotel front desk at check-out, I received touching and efficient help. I hereby write this good review to express my sincere gratitude. On the day of check-out, because my home is in Hebei, it is really inconvenient to go back and forth to the hospital to handle the discharge settlement, and I am worried that the delay in the procedures will affect reimbursement. With a try-it mentality, I explained the trouble to the hotel front desk: I need to take the deposit slip to the hospital to handle the settlement. Unexpectedly, the front desk staff immediately took the initiative to say that they can assist in handling it, and asked in detail about the required materials and process details. They patiently recorded my personal information, contact information and deposit slip information, promised to go to the hospital as soon as possible to handle it, and follow up on the mailing matters throughout the process. After the settlement was completed, the hospital issued an invoice, and you helped me mail the invoice home. This thoughtful move not only saved me a lot of time and energy, but also relieved me of worries. When I received the invoice you sent, my heart was full of gratitude. The whole process was error-free and delay-free, which saved me the trouble of asking for leave and the trouble caused by delayed procedures. I sincerely thank the hotel for cultivating such an excellent front desk team! If I have the opportunity to come here again in the future, I will definitely choose Home Inn Paibaiyun Hotel as my first choice and strongly recommend it to my relatives and friends. Thanks again to the front desk staff for their thoughtful help. I hope the hotel business will prosper and the employees will be happy and healthy!

I am a guest who checked in at the hotel recently, and I write this article with full gratitude. This time, I came to Xiexiu with my mother for surgery. From parking troubles to every link of postoperative check-in, we really felt the hotel's meticulous care and professional service. Intimate suggestions to solve problems, details show sincerity! Before the operation, because this hotel is very close to where I had surgery and is next door, I parked my car in the nearest hotel. Because I was not familiar with the surrounding situation, I did not realize that the parking lot in the hospital was independently managed by the property and the cost was high. When checking in, the front desk lady took the initiative to ask if I drove. After learning about our situation, she took the initiative to inform the surrounding parking information and patiently recommended the preferential parking plan of the opposite blood disease hospital. Knowing that I had just finished the operation and it was inconvenient to raise my hand, she immediately comforted me not to worry, and communicated with the only lady who could drive and took my mother to the hospital parking lot to assist in the parking procedures. As a guest with limited mobility after surgery, the hotel also provides room service to help take and put items and reduce my upper limb activities. We also arranged for a security guard to help with the luggage. I thought we wouldn't get these services, but the hotel staff took the initiative to help us like family. This unexpected attentiveness surprised and touched me. This stay was far beyond my expectations. The hotel not only has an elegant environment and complete facilities, but also impressed us with its sincere service. We will definitely choose this hotel next time we come, and we will strongly recommend it to our relatives and friends! Thanks again to all the staff for their hard work, and look forward to seeing you next time!