Radisson Hotel Tianjin Aqua City

The hotel is in good proximity to popular Tianjin spots and quite convenient for weekend getaways. The staff response well to immediate issues. I had the three bedroom and the hot water wasn’t working and the staff immediately allocated another room with good hot water.

This is a decent hotel, but for the price it is very expensive compared to what you get. The Hotel staff try their best, but their way to communicate is not the best nor clear. Other hotels I have stayed at use translation app , but this hotel staff members did only after a while.

The accommodation at Radisson Hotel Tianjin Aqua city met all the standards. The staff were friendly and spoke English. They made our stay as comfortable as possible. The rooms were always clean and service was great. The location was really good you were able to access Aqua city mall via the hotel at the restaurant level. There was also L+ mall across the road. The subway was 100m away and getting around the city was easy. The only think I could fault them on was that I booked a room with the street view at the top level and instead I got the top level with no street view. However the stay was great.

Most of the rooms are smoking rooms. We arrived with a baby girl and it was simply impossible to stay in the room. The staff was nice and showed us several rooms until we found a room with no smell. The room was not so clean, I found several kernel shells on the floor. The lifeguard at the pool was neither nice nor welcoming. The staff at the reception was very nice!

Great hotel and staff. Hotel is clean and spacious. Breakfast excellent. Superb location.

I stayed at this hotel for three nights in November 2023. It fell very short of my expectations. This is the worst hotel I have stayed in in China and one of the worst hotels I have stayed in ever. The only hotel where I have stayed that was worse was in Erdenet, Mongolia. I don't understand how there are so many good reviews. I question whether those who left good reviews actually stayed at the same hotel where I stayed. 1. The breakfast buffet was awful. The food was cold, stale, and seemed like it was left over from the previous day. When the juice and milk ran out, they were not refilled. The only Western breakfast selections were some stale pastries. I could barely stomach it. About the food being cold: When will Chinese restaurant managers finally learn that chafing dishes need to be heated from below in order to work properly? Just putting a heat lamp above the tray will not keep the food hot. 2. My non-smoking room smelled of cigarette smoke. Maybe it had been smoked in previously or maybe the smell was coming from the air vents. It wasn't a strong smell, but I could smell it. Also, the staff allowed guests to smoke in the lobby, despite this being against Chinese law. 3. The shower in the bathroom was difficult and dangerous to enter and exit, as the bathtub wall was too high. 4. There was a long hair stuck to the bathroom wall when I arrived and it remained there until I left. 5. The room was too hot. Opening the windows was useless because the windows only opened downward, so no cool air came in. (Hot air rises, cold air sinks. That's basic science.) 6. My reservation said I had two meals a day, breakfast and afternoon tea (16:00 to 18:00), but there was no afternoon tea. 7. There was an ice bucket in the room, but no ice machine. I was told to ask for ice from the restaurant during breakfast (which was also an ordeal--see no. 8), meaning you can only get ice before 10am. 8. Most of the staff spoke little to no English. I don't expect people in China to speak English, but I do expect the reception staff at a hotel chain which claims to be a chain of "international business hotels" to be able to speak English. The restaurant manager didn't even understand when I tried to tell her my room number for the included breakfast. She even asked a guest to translate for her. I was confused when said guest asked me, "What kind of breakfast do you want?" I was told to just tell the manager my room number. I believe that the Radisson company should send some inspectors out to review this location, as it has certainly tarnished their reputation in my opinion.