Guest User
April 16, 2023
When I entered the room, I saw a pile of paper behind the door, hair on the floor, and stains on the pillowcase. I can barely accept these hygiene issues. The most important thing is to leave before 14:00 on the 16th as booked on Ctrip. , told me that it was time at 12:00, and said that they did not recognize the time on Ctrip. They said that the hotel stipulates that you must check out at 12:00, and they also said that the bill would start at 12:20, which is 20 yuan per hour. They called me later. I got a call and said they could give me 1 hour until 13:00. I said yes. When I came out, they asked me how to pay. What? Didn’t I say it’s free until 13:00? The front desk said she didn't know the manager was communicating with me, and I was convinced! Cooperate with Ctrip, but don’t recognize Ctrip’s time?
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