Tianjin Five Avenue Xiaobalou subway station Light House Hotel

This is the worst stay in Atour. Hygiene: Look at the picture, the used small bag of bath products on the bathroom door handle is still there. How careless the cleaning is. Service: Worse than the hygiene is the mentality of the breakfast staff: I went to the breakfast shop on the first floor at around 6:50 in the morning, waiting for the meal to open at 7 o'clock. A young staff member inside didn't know how to do the service industry. He spoke to people and told other staff in the kitchen that the door would not be opened until 7 o'clock in the future, not allowing people to come in early. We didn't start eating when we came in, but just waited for 7 o'clock, which didn't work. But when 7 o'clock came, the meal was not served, and the soy milk was estimated to be served at 7:20. The cantaloupe was cut hard and the green skin was still left. They didn't do their job well, and they made many demands on the guests. I doubt this is a hotel. It's not too late, the excitement is yet to come. After I returned to the room, I scanned the QR code on the table and complained. At about 5 pm, the hotel called me. They didn't mention the problems in the restaurant behind, but said that the new cleaning lady was not serious in the past two days, and then said directly: Then I will give you a souvenir? I really understand the management level and attitude of this hotel from top to bottom. In addition, there is a hotel with two different names near this hotel. Be careful not to make a mistake. This one is called Qingju and the other is called Yaduo.

The room is spacious and has an emotional arched wall design. It is hygienic and clean, with complimentary tea and warm and thoughtful service. The hotel is located at Xiaobailou, the starting point of the Fifth Avenue. It is very close to scenic spots and famous restaurants, Shilin, and is also very convenient for subway travel.

Because it was late, the hotel front desk lady was very nice and helped me upgrade the room type. Thank you very much🙏 Facilities: complete, hair dryer, smart TV, electric curtains, 24-hour self-service washing machine downstairs, mini refrigerator, super powerful air conditioning and warm, smart robot food delivery, wireless charging for Apple phones, smart toilet one-button heating toilet mat automatic flushing Sanitation: very clean, very satisfied😀 Environment: very quiet, the mute effect is very good👍Although it is close to the road, the sound is very small and I can hardly hear it Service: Robot delivery or go downstairs to pick up the food, both are fine, very convenient, the hotel front desk lady said the hotel Breakfast is provided. I had to give up because I got up too late and was in a hurry. However, I was very satisfied with the breakfast service. By the way, the food can be delivered to your door after 10:00, which is great. When I left the hotel, the front desk sent a bottle of warm water, which was very heartwarming. Welcome tea: There are two bags of tea, two bottles of mineral water in the mini bar, two bottles of tea and cold tea in the mini refrigerator, a bottle of Coke, two bottles of mineral water, and two bags of small biscuits (the small biscuits are delicious). All are free to eat. It's really a great benefit. The hotel is very close to Xiaobailou Wudadao and about ten minutes' drive from Tianjin Station. The transportation is good. There are bakeries, restaurants, etc. at the door. It is very convenient. In short, it is a very satisfactory hotel.