Guest User
June 4, 2023
Beautiful castle, about 10 minutes walk from the train station. Good: Clean rooms, nice location. Bad: You could tell the staff were stressed. Their choice of words was inappropriate towards guests. For example, we arrived at about 11am and just wanted to deposit our luggage before check-in at 2pm. The first comment was: You're much too early! We wanted to go to the terrace for breakfast, but the response was: NO, we're working here now. In my opinion, well-chosen wording can have a big impact on the feeling of being welcomed. Of an estimated 7 staff members, only 2 were genuinely friendly. Others were more annoyed, tired or didactic. It's a shame, it wasn't the first time here, but it will be the last. Bathroom was OK and clean, bed mattress too soft, but clean.
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