The staff at your hotel are extremely rude, especially Judy, whose name I saw on her staff name tag. One very busy day, I was in the hallway asking for a towel and Judy spoke in a very negative manner. I felt disrespected. Furthermore, the front desk of your hotel is very rude. Many hotels in Canada stand and speak politely to guests when meeting them. But it's rude to sit at the front desk of your hotel and talk to guests.