Guest User
September 15, 2023
The front desk was lazy and the bed was very small. I booked a large bed and was only given a room with two single beds pushed together. After I had already paid for the room on Ctrip, I was asked to pay again when I arrived at the hotel. I said I had already paid, but the front desk said I had to pay again. After I emphasized three times that I had paid the fee and would not continue to pay, I reluctantly deducted the money from the credit card Ctrip had reserved for the hotel. The reason given to me was that he didn't have time to operate it. simply outrageous
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