Name: Pillow urban stay
Address: Romanou 9, Thessaloniki, Greece, Romanou 9, Overseas, Greece
Rating: 4.7

All Reviews

Positive reviews

Prima hotel op een uitstekende locatie dicht bij de witte toren.

Great hotel in an excellent location close to the white tower.

The hotel's central location places you within easy reach of all the city's attractions, making it the perfect base for exploring the vibrant cultural scene.

It was good besides that the shower is partial opened, so water splashes out.  Staffs were really friendly and helpful.  Recommended many great restaurants.  

Very friendly and helpful staff, clean room and nice location, thanks…

Great value for money in what is arguably the best possible location you can stay in downtown Thessaloniki. Strolling distance from the White Tower, restaurants, bars and sunset cruises. Modern and clean rooms with great soundproofing from the nearby hustle and bustle. 

Very modern, everything is new, room cleaning exceptional.

Location is excellent, but apart from that very basic hotel. 

Extremely clean and modern. Perfect location for restaurants, bars or strolling the front in the evening with White tower and Umbrellas lit up. Check out time is noon which was also a plus for us. Would highly recommend!

Nice and clean room. Very helpful and smiley staff. Vivid area with cafes, bar and restaurants on the street and nearby. 

Amazing staff and service in a very modern, centrally located hotel! My only suggestions would be to refresh the mattresses and also provide some lower pillows too (just a personal preference). :-) 

Nice hotel located close to attractions - we were able to walk everywhere.

Excellent restaurant options close by. 

Service was attentive and friendly.

Room (and bathroom) was comfortable and clean.  Amenities were good but there was no microwave.


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Superior Triple Room with White Tower View

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My husband and I spent 2 nights at this hotel. The location is excellent as it is only a few minutes from the White Tower.  Our room was a good size and very clean. However there was no where to put a large suitcase. The shelf where a suitcase could have been put was blocked off by a full length mirror. Whilst a full length mirror is great it is a real shame they have chosen to effectively limit the use of the shelving. We put one suitcase on the desk and had to have the other one on the floor. There was also a faint smell of food in the room. We noticed that the cleaners always left a window in the room ajar and wondered if this was to try and get rid of the food smell.  The bathroom was also an OK size but unfortunately it was impossible to have a shower without wetting the bathroom floor.  They have an agreement with a local car park operator and we parked our car there. When we first saw the car park we were a bit hesitant. We had to drive the car onto a circular disk and the car disappeared down an elevator. We had never experienced a car park like this but it did all work OK. I had asked for the price of parking when I first booked and I was told it would be 10€. When we arrived it was 13€. I appreciate things do increase but it would have been considerate if they had said this rather than just say it’s 13€.  We had intended to take the breakfast option but when we saw the room and spoke to the staff we decided against this for the following reasons: 1. There was no table and chairs in the room to eat breakfast. We would have had to balance it on our lap on the bed. 2. The earliest time we could get breakfast was 8.30am. We wanted to be out and about by this time. 3. We were concerned that the hot food would not be hot by the time we received it.  To be perfectly honest we are simply amazed that a 4 star hotel would expect people to eat breakfast on their laps.  The female who checked us in gave us a lot of information. In fact, so much that it was overwhelming. We would have preferred detailed information about fewer things. The gentleman who was there when we were settling our bill (the evening before we checked out) gave us good information about leaving the car park. He understood the need for detailed information.  I booked this hotel almost 5 months prior to our stay. Just over 2 months before our stay I emailed the hotel to notify them that the credit card I had used to confirm the booking had been compromised and cancelled by the bank and was there a secure way I could update the credit card. They had no options. I ended up cancelling the booking and rebooking. Thankfully the rate was still the same. Whilst I understand their need for a credit card I did not receive such an unhelpful response from any other hotel. We are away for about 2 months and have just over 20 bookings. With some other hotels I could update the details securely online, some phoned me via WhatsApp, some phoned me at home prior to leaving and almost half were ha

New like hotel, in an excellent location, very close to the city center, a short walking distance (5-15 min) from all markets, museums, pubs and restaurants. Very comfortable and large rooms, very clean, helpful and nice staff. Espresso machine in the room

Pillow Urban Stay is well located, very close to the Thessaloniki waterfront. Our clean, functional and spacious room had a view of the White Tower. Lots of shops, cafes and restaurants nearby. The staff were helpful and friendly. A great base from which to explore Thessaloniki.

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Discover 47 reviews of Pillow urban stay, rated 4.7 by real travellers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Pillow urban stay Reviews: 47 Verified Reviews Latest 2024 | Trip.com

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