Strakhov
August 4, 2024
The hotel itself is good, large and clean room. The staff leaves an unpleasant impression and is not pleasant to communicate with. During check-in, I asked to arrange a transfer to the airport early in the morning. When I arrived in the morning, it turned out that the transfer had not been organized. The employees didn’t even apologize, they pretended that “I didn’t book the transfer.” Apparently they haven’t heard about the customer is always right
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