Fairfield Inn & Suites Houston North/Spring

Pros: Comfortable bedding, plenty of drawers. Cons: One set of reading lamps over the bed didn't work and the fixtures were loosely attached. Rust on the two light fixtures in the bathroom, plus shower light was out. Two bugs found and some strands of long hair attached to the walls of the shower Had a stomper above us late at night and very early in the morning. Room located near the balcony and could hear front desk conversations along with other travelers and phone conversations. Surprisingly, had to put a $40 deposit for "just in case", but would be refunded in a few days--no mentioned of this charged when booked. If you stay more than one night, be sure to notify front desk if you want to have your room clean; otherwise, it will remain the same until you leave, I guess. In the bathroom, a chunk of wood was missing from the bathroom door frame exposing the sheet rock. The bathroom's exhaust fan made a loud screeching noise when it was turned on for several minutes.....bearings worn out? I can only speculate that booking this room through a website resulted in poor room assignment. The Marriott caliber did not meet my expectations, and I won't be returning to this hotel. Absolutely disappointed. I hope this is not a practice of hotel management in treating customers with sub standard accommodations by booking through independent trip websites. I

Our room had a strong unpleasant smell, the front desk service two of the nights was not great and the breakfast was very subpar.

First I want to point out that the front desk was always there to try to resolve issues. Our room upon check-in had a television that was not working. We packed up and moved to another room. The second room had a toilet that had a loose base and the cold water facet did not work, only had hot water. The hotel needs some maintenance but otherwise was pleasant.

They were the most pleasant people that were at the desk. The service was remarkable. I stayed in 307. Can you please go and clean the shower heads with clr. It w needs a little TLC. Other than that I can't wait til my next visit to this hotel

The fist morning the only hot item for breakfast was potatoes. Day two when my room was made up no towel or wash cloth was put in the sink area of the bathroom.day 3 first thing I saw the maid and asked her to please put towel and wash cloth in by the sink. It was not done The hotel was clean and the room was ok

Excellent hotel, previously stayed before and will again. Safe area and convenient location. The only gripe would be more breakfast choices. Overall, excellent choice hotel.

Staff is average - not overly polite, and not dismissive. Rooms are clean, but the noise that travels between rooms and the hallway could be better. Note - there are NO sidewalks and the hotel is on a very busy service road off the highway. What should have been a 5 minute walk for me to get to the office wound up being a 20 minute ordeal having to order an Uber to go 1/4 mile and this means I will not stay here again. Food available for purchase is average - definitely not a lot of healthy options. The good news is there are lots of good restaurants and shops close by - but the lack of sidewalks and being forced to get ubers if you don't have a car rental makes this place a no go for my bi-monthly visits.

It is right on the interstate and it's noisy even in the rooms. Location is terrible. One ice machine worked on the 4th floor, all others were out of order. The front desk staff was nice, but I will NOT stay here again. I would rather pay a little more and stay somewhere nicer and safer.

Only issue is the hot tub was out of order and that’s one of the main factors on me choosing the hotel