Quest00032686692
February 23, 2025
Meh. This place is overpriced for its amenities, which are pretty few. The pool is pretty awful; shaded and small, with an adjacent BBQ area. Great place for kids, probably, which we don't have but not if you want to enjoy a drink and read a book. The patio and view from our space (A107) was excellent, but that's about the nicest thing I can say. The furniture inside is uncomfortable and awkwardly laid out. No welcome basket. The staff is responsive via text but not really with any good answers. For instance I asked if we could borrow 2 chairs to take to the Beach Club since there aren't very many lounge chairs/cabanas down there and they get claimed early and taken over day. I was told sadly, no, they do not have those. Which seems bizarre when you are spending over $1,000 a night. Was I supposed to bring my own chairs on the plane? Buy some myself and then throw them away or leave them behind? I wish we had spent a little more and stayed at the Auberge, where the customer service is much better. Bummer.