Family-friendly Hotels in The Big Island (Hawaii island)

When I opened the door, it felt like a Chinese hotel from more than a decade ago. I was shocked by the light switch button. However, the room was quite large. I didn't expect that there was no hair dryer.  The hotel facilities are quite good. You can play with dolphins at your own expense. There is also an inner bay where you can snorkel and see turtles. The speed of the hotel train is not as fast as walking. Sky-high parking fees, coupled with the extremely slow service. A rove beetle came into the room and called the front desk for 20 minutes before it came.  It feels suitable for traveling with children. If you are traveling as a couple, you can actually choose other rooms nearby with newer and better facilities.

A review of the Westin Hapuna Beach Resort: My family and I recently completed a vacation stay at the Westin Hapuna Beach Resort. Overall, the resort is wonderful with a few rough edges. The resort is located on the west side of the Big Island, about 30 miles north of the airport -- with ”island traffic” plan on 30-45 minutes if you need to travel down into Kona. This resort takes full advantage of its beach location, which is consistently rated one of world's best. Hapuna Beach is an amazing long crescent-shaped beach great for swimming and snorkeling (near the coral at the edges of the beach. We saw turtles, octopus, and a wide variety of fish). The beach is perfect for families with children, though the water can get a little rough if the trade winds are blowing. Check-in was smooth and efficient. My elite membership was recognized as well as my birthday during our visit. We were offered points of elite breakfast credit, which included continental breakfast for two in Ikena Landing. Upon arriving to our room, we were greeted with a lovely bottle of wine and assorted goodies for our celebration. Our room was clean and well-appointed. We were staying on a points redemption, so no SNA option. We had a ”partial” ocean view room but I suspect we were given an ocean view room because we had a wonderful view of the ocean and resort grounds. According to front desk personnel, the resort did have a handful of ”lanai” rooms near the ground level with no view whatsoever, including a small number of no-view suites. We had a spacious bathroom with shower and tub; also a wonderful lanai with a table & chairs along with a comfortable outdoor couch perfect for lounging in the evening with a beverage while watching the sunset. All service requests through the chat function were promptly met and taken care of throughout our visit. Note, this resort also had a free guest laundry facility with detergent and other supplies -- perfect if you pack light or just want to clean off your swimsuits before you head home. Our main gripe relates to the food & beverage offerings and service. The resort's dinner restaurant, Meridia, takes full advantage of the resort views and location. Unfortunately, that's about all it has going for it. For the price point, the food was marginal and service was lacking. For a similar price point, I'd suggest heading up-country to Merriman's for terrific farm-to-table food and great service. As I mentioned, we received elite continental breakfast for two at Ikena Landing, each morning. Upgrade to the full buffet was offered for an additional $25 per person. Prices were steep for breakfast. Servers were friendly but took a while to get food out at times. I would recommend, particularly families working within a budget, to try Piko Coffee Bar. Piko has much better coffee options throughout the day and also offers a variety of hot/cold grab-and-go options (at breakfast, eggs, hash browns and breakfast meats, pas

The hotel is beautiful, but the front desk service is poor. Three hours were wasted at check-in, and there was only one person in the queue when checking out, and a lady's bill was miscalculated. The delay was more than half an hour, and the guests can only wait. It is incredible that there is only one person at the front desk. How can such a service match the hotel brand and beauty? Because I was in a hurry, I had to pay my room card before leaving, the bill was not settled, and my deposit and compensation were not paid. I do not know how to solve the problem later?

1. Geographical location: ● Convenient transportation: The hotel is strategically located, with convenient surrounding transportation and convenient travel. ● Surrounding environment: The surrounding environment is beautiful, with many restaurants, shopping malls, etc., and complete living facilities. 2. Hotel facilities: ● Room is clean and tidy: The room is clean and tidy, the bedding is comfortable, and the bathroom has no smell. ● Complete facilities: The hotel provides various necessary facilities, such as air conditioning, TV, hot water, etc., which are in normal use. ● Public areas: The public areas of the hotel are beautifully decorated and have a comfortable atmosphere, making people feel relaxed. 3. Service quality: ● Front desk service: The front desk staff are warm and friendly, and the check-in and check-out procedures are efficient. ● Room service: Room service is timely and thoughtful, and can respond quickly when needed. 4. Dining experience: ● Rich breakfast: The hotel provides a variety of breakfasts with good taste. ● Restaurant environment: The restaurant environment is elegant and the service attitude is good. 5. Cost-effectiveness: ● Reasonable price: Taking into account the hotel's facilities and services, the price is moderate and the price is high. 6. Overall evaluation: ● I had a pleasant stay and would recommend it to my friends.

Great. From room to food to staff, all five stars! There are no disadvantages.

Hotel is very nice with many swimpools and beach. But service is not that great and hotel breakfast is expensive and not good. I paid so much for each day and you don’t get too much service. If you book early I think it’s still worth it to stay this hotel. Location is very good, near by have markets and shop is very unique. I would like to thank you Ctrip for all you hard work make our holiday very special.

The service is poor, the guests who are not very good at the language are not patient enough. The front desk does not look at the order carefully. If I have already paid the full amount of the room, I will re-collect it once! Bad review!

The room was smaller than expected. The front desk said that the area shown online was plus the area of ​​the balcony. The children's club can only be hosted if you are 5 years old or above. The activity room is not as big as the Four Seasons. There are many stones on the beach, which is not delicate and cannot be stepped on. However, the view from the hotel is still very beautiful and feels richer than the scenery in the Four Seasons. Kalei from Concierge was very considerate and helped us contact the car rental agency and drove the car directly to the hotel. Generally speaking

Good sized 2BR with nice appointments and kitchen supply. The Front Desk, Housekeeping and Maintenance provide excellent service and are responsive. We have used the HGV shuttle to go all over the Waikoloa Resort and have really enjoyed visiting Hawi, Waimea, Kailua Kona from this location. It is close to several beautiful beaches and the location has really worked out for us. We stayed in building 19 and would definitely stay here again.

The hotel was fixed, but because the trip was cancelled, there was no check-in, and the first day’s payment was deducted. Unfortunately.