Swan, Thatcham by Marston's Inns

Lovely welcoming pub on the outskirts of Newbury! The staff were very welcoming and were all smiling throughout my short stop! I have to commend Charlie, Hayley & Kieran on looking after me and my son! I recommend HIGHLY the COWBOY BURGER! It was a really tasty experience for a classic cheese and bacon burger but something about it just made it closer to 5 guys experience rather than your average pub burger! Served quickly and it was all hot (as it should be!) Atmosphere was homely away from home, with locals sharing stories about the history of the place and everything! My only downside was the hot water in the gent’s toilet wasn’t working, and given the weather conditions at the time it was a rather chilly experience! Will be coming back next time in town for sure!

The staff are very nice, Scott always has cool shirts. The food is very good considering the people I always go with always order at the same time and manage to freeze the app (sorry guys). The severs are very friendly and they create a great atmosphere. Everyone is a great laugh and love coming to the pub. P.S draco wanted his name in here so here you go :)

First class service. Charlie was really helpful and the banana pie was brilliant. Would highly recommend. the nacos. They were so different from normal and had loads of toppings and sauce. We visited during a rainy canal walk and it was really appreciated.

I booked this hotel as I was attending a surprise birthday party in Thatcham and I could walk to the party from here. It is way overpriced. The toilet was filling most of the night - I spoke to the hotel staff in the morning saying there was a problem with the toilet - they said they knew - if they knew why hadn’t it been fixed! There were no tea bags in the room only coffee. The milk in the room was out of date. You could hear every sound from the room above. With the toilet and noise from the room above I’m surprised I got any sleep. I would not recommend this hotel unless you need to be in Thatcham.

Mark behind the bar is an outstanding person - I just missed my train and had 45 mins to wait for the next train - Mark made me feel super welcome first thing in the morning and brightened up my day with his positive attitude. Poached eggs on toast was amazing as well. Thank you Sir

Travelled from Suffolk to meet a friend who moved to Thatcham.....saw web site of this place and looked nice. Firstly, why charge to park here....if it was likely to be used by shoppers I might have given it a bit of leeway, but no shops nearby. Yes, it can be reimbursed if you spend Over £40 but if you have no change the app is an obscure one. Next, even though table booked, getting noticed to be shown table took 20 mins as only bar staff (busy serving crowds) were available to ask. Next you have a choice, order on the app. or at bar, so judging by the impending wait ordered, from experience trying to find table, on the stupid app., oh, then have to pay on line!!!! So no reimbursement of car park now then! Food was average, staff were okay but not a pleasant experience all round. Definitely not my kind of place, and judging by similar experience of their pub in Bury St Edmunds, (pay for car park there as well!! ) this may be par for the course in all there pubs. Won't be Marston's anywhere again. Had planned to book a room on next visit but definitely will give this a miss.