Guest User
July 9, 2025
Had an amazing experience at this 5* hotel. This was our home for 1 month. Themed around Hollywood, the hotel is clean, with many restaurants & facilities (Equipped gym & swimming pool). Served by several great staff. I remember Imon. Good service and another gentleman - Vikram on the reception who helped pay for taxi when would couldn't get change. I could easily mention excellent service from the team at the hotel. I remember Jayesh who was prompt to help and quite a problem solver. Very good customer service. Mangesh - very good customer service too. He assisted get us connected to telecoms network. Fast and also good command of english. Dining too. Great & pleasant services - from Aloviri - breakfast, Deepak 11th floor restaurants and the teams there. I may not remember all the names though. I also noted the room service team was quite helpful & ready to keep the rooms clean at all times. Suraj was very helpful in the gym with my demanding workouts. Not to forget the duty managers Sumit, Mayura & Aamir who listened and gave us a good deal. It's also located in a quiet neighborhood - Hiranandani Estate - A high end area in Thane Mumbai. Someone told me its the only 'hotel' in Thane Mumbai. True. We really enjoyed our stay!