Guide32888785054
October 25, 2024
I recently had the misfortune of staying at Hotel Sky Suites by Monarch, and my experience was extremely disappointing. The reception staff was shockingly rude and uncooperative, which set the tone for my stay. Moreover, the breakfast service starting at 08:30 AM is unrealistic, especially in a city like Mumbai where commuters face heavy traffic and need an early start. The team's unwillingness to accommodate basic requests or offer any assistance was appalling. Based on my experience, I would strongly advise against staying at this hotel. The lack of flexibility, rudeness, and unprofessionalism make it an unwelcoming choice. Rating: 1/5