The refrigerator was frozen up and not working when we got there. I called downstairs but she couldn’t do anything because she was there by herself. We unplugged it, it defrosted and started working but was freezing up by the next morning. I told the desk clerk about it when I left, so they could fix it. The air conditioner sounded like a jet engine when it was running so we had to turn it off for the night. The bed slept good. There needed to be more plug ins.