Hotel Platino Termas All Inclusive

It's a shame that a very nice hotel, with good attention, has this problem of making all but ALL the guests sick. I was between June 6 and 10, 2022. All with gastroenteritis sharing exactly the same symptoms that begin between 24 and 36 hours after entering the hotel. One suggestion would be to train the reception staff. They are sitting down, to answer that they can't help you with anything you need. Not even to unload the car from the bags or what to say when you leave, they don't even look at you directly so you don't have to leave behind the counter. The space for cars in front of the hotel is not vacated, I arrived with 2 disabled people and I had to drive them down half a block because I waited 30 minutes after a long trip and they did not release it. I offered to take my car to the parking lot but they say it's 3 blocks from the hotel. a pity...

We stayed 2 nights, the first day we found out that half of the hotel passengers, including a waitress, had vomiting, diarrhea and general malaise. They told us that this gastroenteritis is not the first time that it occurs in the hotel, that they called the food science a few weeks ago, but again people got sick the second night we started with my partner with the same symptoms, nobody from the hotel shows up to call to a medical emergency, gastroenteritis was directly proportional to the stay at the Hotel Platino, today we left the hotel, and without the solidarity or attention of anyone from the hotel, despite the fact that several passengers complained of these symptoms that generate great discomfort. 4-star category hotel, which includes everything, also gastroenteritis Valeria and Diego May 25 and 26, 2022

Excellent attention and breakfast, only due to the large influx of tourists due to the competition, they did not have towels, spacious bright rooms with a good view, near the pedestrian street, which made wasting time cumbersome

Excellent place, highly recommended, far the best. The super attentive waiters, the incredible food, the barman's from ten, the first-rate recreation guys, the speechless pool, the pieces you eat, I'll be back!

Excelente la atención del personal,siempre atento al huesped, la comida variada tanto la cena como el almuerzo ,desayuno muy completo y la merienda imperdible, picadas churros recien hechos, empanadas, bocados varios. Entretenimiento de excelencia.

Hemos visitado termas ya en 4 ocasiones y debo decir que cada vez que vamos nos hacemos de mas y mas gente que lo frecuenta. El hotel cuando llegas no te esperas la experiencia que vivís al quedarte en el. Tal vez sea por la fachada, pero debo admitir que han ido modificando desde que lo conocemos las instalaciones. Hay cosas por mantener que aun deben atender, pero eso no ha hecho jamas de mi estadía una problema. Primera vez que fuimos no estaba el SPA de atrás cruzando la calle, no estaba el restaurante Italiano. Para nosotros ir es estar en familia y al mismo tiempo tener la oportunidad de cada uno disfrutar lo que quiere. Esto se debe a que hay un increíble equipo de animación y para el cuidado de los niños que hace que tu estadía se simplifique y sea super divertida. Los mozos atentos a los detalles en la pileta y en las comidas, con nosotros y con los chicos. Desde que entras te sentis bien recibido y te vas sabiendo que volves. Realmente una escapada que repetimos siempre sin dudarlo.