Guest User
January 31, 2023
Stayed 1 night in late August, I am a repeat customer though it has been 2 years since the last. This time I had booked in advance, went to reception and was greeted by a big dirty dog on the lounge, the receptionist playing on his phone. Obtained key and went to my "better room" as I was a repeat customer. Upon entering the room I noticed the top sheet on the bed was hanging below the bedspread, not tucked in, bedspread was of a thin material and no blanket. I looked in the wardrobe for the blanket and saw it screwed up on the floor with mouse dropping on it, so left it there. Checked the top shelf and saw mouse droppings around coffee tea and mugs so didn't touch those. Bar fridge was over iced therefore the motor kept running all night. Switched on the light over the bed, it was so full of bugs hardly any light got passed. Cold tap over hand basin kept running all night. After I had checked the receptionist also checked another guest into my room. Won't be back there again. Lindsey