Banyan Tree Tengchong

The location is good, the distance to the scenic spot is moderate, and it is 30 minutes' drive from the airport. The hotel environment is very good, and the private hot spring is very comfortable. The staff is very considerate, especially Xiao Huang. The rental car we booked planned the itinerary and time very well, and answered all questions, very professional and patient.

It was a wonderful holiday. I can only say that Banyan Tree has never disappointed. Everything exceeded expectations! The hotel is surrounded by greenery, with small bridges and flowing water. The independent hot spring pool in the room greatly facilitates the daily bathing arrangements of the elderly and children. The hot spring water is very powerful and the water is released quickly. The "real" hot spring is worthy of its name. The skin is smooth every time after soaking. The Mingyue Restaurant in the hotel is also very cost-effective. The breakfast is rich, and the lunch and dinner taste very good. Even the simple stir-fried meat is very tasty. The white rice is of good quality. The elderly and children eat vigorously every day. Jokingly, they will gain several pounds after playing once. The most praiseworthy thing is the service. It is really considerate and all kinds of needs are fully met. The sweet potatoes we brought back from outside were baked for us for free. My husband’s birthday is coming soon and he also sent a cake. The whole family praised it! Next time I come to Tengchong, I will definitely choose Banyan Tree 😍😍

This time I grabbed a special offer yellow duck theme room, 3600+ per night. I stayed for two nights. The service of Banyan Tree is really good, and the attitude of the staff is impeccable. The facilities are also very convenient. Because it is a special offer room on the bottom floor, there is a lawn outside the private bath window, and sometimes the workers are cleaning outside. But the privacy is still very good. I went there mainly for the two hot springs. The main meal in Mingyue Restaurant is too expensive, so I didn't eat there. The breakfast quality is good, but there are not many varieties. After all, there are only 37 rooms here, and there won't be many guests. It is most convenient to drive by yourself, and you have to wait for the drivers around to take orders when taking a taxi. The private bath in the room is very comfortable. Drinks are free. When checking in, the staff told us that the makeup bag in the bathroom cannot be taken away. I took a look and didn't like it. I don't know who took it away before. The private bath on the first day gave rose petals, but there were no rose petals on the second day.

This is the most expensive and worst service Banyan Tree I have ever stayed in. I checked in on the second day of Tengchong. They only provide airport pick-up service, only from the airport to the hotel. Tengchong is a small place, and there is no pick-up between hotels. I really went back to the airport to ask them to pick me up. The hotel sheets smelled musty, which is really not allowed in the dry climate of Yunnan. Before checking in, a so-called specialist added WeChat, but the reply was always half an hour later. When I checked out, I asked if there was a drop-off service. It was fine to charge a fee. It was about 80 yuan to take a taxi to the airport by myself, but the hotel actually charged 150 yuan. They really think tourists are stupid. Such a large group hotel really disappointed me😡

The room is clean, in line with the usual standards of Banyan Tree, the service is online, especially praise the butler Bill, who contacted to confirm the needs before check-in and helped to upgrade the room type. The service was thoughtful during the stay. The wild mushroom hot pot tasted good

Facilities: Banyan Tree maintains its consistent excellent style, with first-class equipment, Dyson hair dryer, smart toilet, Bluetooth Bose speakers, and super fast indoor hot spring water discharge Sanitation: Clean and tidy, the cleaning staff can tidy up the room and deal with garbage in time Environment: Quiet, good greenery, antique, suitable for rest, the hotel is in Mayu Valley Hot Spring Town, a few steps away from the town square, quiet in the action Service: Good service, specially delivered children's toiletries, butler Bill's service is also very good, added WeChat in advance to arrange various things, successfully helped me make an appointment for hot pot and spa, and helped to carry luggage, and gave a small gift before leaving, asking about my well-being, truly embodying the five-star butler service, praise Restaurant: The breakfast is very good, with Cantonese dim sum, we had dinner at Mingyue Restaurant, the hot pot tasted good, five-star standard In short, come to Tengchong, stay here for a few nights, soak in the hot springs and relax, it is definitely the best choice!