I don’t think I need to say too much about the environment and facilities of the Banyan Tree resort hotel. The hotel service is really important. Follow-up service starts before check-in. Cassie Yang is professional and considerate. Contact us in advance to arrange car and other matters. The room was also upgraded for free during the stay. When there was an incident, the hotel staff were very nice, thoughtful and patient in helping to solve the problem. From Xiao Yang, the person in charge of the reception, to the staff at the front desk, spa, restaurant, and room service, I really couldn’t fault anything. They were all attentive, thoughtful and considerate. This is the service standard that a brand hotel should have
The check-in experience was really good. I really felt at home. In fact, I was a little nervous before coming to Tengchong because I thought the location might be a little remote. I was worried that the software standards for hotel accommodation would be different. It turns out that I was overly worried.
The hot spring is a real hot spring and one of the best in the country. I can’t tell you how good it is for your body in a short time. But it’s really good for your skin. You don’t need lotion after washing. The spa is really good, but I was in a hurry this time. I didn’t have enough room at night. I’ll come back next time.
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