Heather
February 22, 2024
Pros:
Location
In unit washer/dryer
Cons:
No on site staff to assist with issues
Terrible call center “support” when you need something
Basic room features either missing or broken ( i.e. balcony door wouldn’t open, no remote for tv, no overhead lights in the bedrooms)
Parking isn’t included, it’s $25/day extra
They had a “maintenance man” enter our room while we were away for the day without our knowledge or consent to drop off the missing tv remote
When we arrived, the pin for the door to the unit wasn’t working, so we had to wait on hold with their terrible call center for 45 minutes before they could finally reset it and let us into our room