Hyatt Place Tempe/Phoenix Airport Reviews

Hotel was clean and workers were very friendly. Definitely enjoyed the stay!

I recommend this place!

The service of the front desk staff is good, the hotel has an airport shuttle service, the breakfast is rich and comes with three kinds of fruits, the guest rooms have independent air conditioning, the hygienic conditions are good, and there are many parking lots

호텔방은 넓고 깨끗했어요. 스텝분들 엄청 친절하고 먼저 도와줄거없냐고 물어봐주세요. 무료주차이고 주차장도 넓었어요. 조식도 종류가 많지는 않았으나 기본적으로 있을건 다 있고 맛있었어요. 이 가격에 이정도 서비스면 가성비 갑이네요.

It was under some construction so only one elevator was working no ice machine was working but you could ask at the check in desk and they would get you some. Not a bad stay just needed to make adjustments

When I booked they said remodel would be done by the time I was there. The lobby was basically closed, the construction mess was everywhere. The safe in my room didn't work, there was no accessible microwave, and the room layout was terrible.

I didn’t realize the property was under construction. It will be nice when complete. Our first room had a bad sewage issue and the gas gave me a headache, but the front staff were able to give us a new room, which met expectations and was great. We had an early flight and appreciated the morning front staff person having a lot of breakfast out already before breakfast officially started. Thus allowed us to eat a little before leaving. Thanks!

Construction was set to be done in January and by end of February (our stay) it was nowhere near being complete. We had limited access to everything but staff members were perfectly polite. Breakfast was pretty good even though the main area/lobby was closed off for construction. Airport shuttle was okay but pretty slow to pick us up from the airport. For the price of this hotel I expected better overall.

We had a good stay. Beds were comfortable. The construction was a bit annoying, but the staff was nice. The air conditioning was super loud. The newly renovated room was nice looking and spacious. Overall, it was comfortable except for the inconvenience of the construction and the noise of the air conditioner.

Property is under construction, so you enter through a back door. The breakfast spot, front desk and restaurant were all in the same room. Not what I expected.

They did not mention that the entire property was under construction. There was loud sawing and drilling going on right across from my room all day. Drywall dust and the smell of burnt metal being cut permeated my room. The workers were literally cutting metal in the hall with sparks shooting onto the carpet as I walked to my room. The gym that I chose the hotel for, was closed. The shower was old. Each time I went to use hot water in the sink or shower, it took 5-10 minutes to get hot water. The pillows appeared to be from a kid's bed as they were half the normal size and not meant for a king bed. Not impressed.

The property was under construction. Didnt know it was extensive. The check in was poor. Workers didnt seem friendly more like bothered. Breakfast was good.

Under construction. I understand you've got to maintain and update your hotel--but it would have been nice to have a discount or a warning that we'd be staying in a mess. The makeshift lobby was TINY. Breakfast was very bad and cold. There wasn't enough seating and there weren't even very many people trying to eat. Gym was under construction which ****** because that's important for our family. So was the hot tub. The room was nice and clean but when you leave the room, it looks like a bit of a war zone. Not very relaxing atmosphere. No where to lounge.

This hotel should not be operating during the construction they are undergoing. Their rates are extremely high for the quality of the hotel.