Reef Yucatán All Inclusive & Convention Center
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1 room, 2 adults, 0 children
All properties in Telchac Puerto
Reef Yucatán All Inclusive & Convention Center
Carretera Progreso, 35.6, Telchac Puerto, Yucatan 97407, Mexico
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Amenities
Sunbathing Area
Outdoor swimming pool
Beach Volleyball
Private parkingFree
24-Hour Front Desk
Luggage Storage
Bar
Nightclub
All amenities
Property Description
When you stay at Reef Yucatan Hotel and Convention Center All Inclusive in Telchac Puerto, you'll be by the sea, you'll be a 9-minute drive from Xcambó. This beach hotel is 23 mi (37.1 km) from Progreso Beach and 23 mi (37.1 km) from Progreso Pier.
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7.5/10
Cleanliness7.6
Amenities7.4
Location7.5
Service7.5
All 101 reviews
Surroundings
Landmarks: Museo Del Mar Mexico
(840m)
Landmarks: Reserva Ecologica "Sayachaltun"
(1.6 km)
Landmarks: "Meya'h Ta'ab" Charcas Rosas - Pink Lake
(3.4 km)
Landmarks: Salinas Rosas
(3.4 km)
Landmarks: Salinera Xtampu
(3.4 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

9
Standard King Room with Garden View
1 King bed
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
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8
Standard King Room with Sea View
1 King bed
Non-smoking
Air conditioning
Private bathroom
Ocean view
Electric fan
Check Availability

8
Premium King Room With Ocean View
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

7
Premium Ocean View Room, 2 Queen Beds
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Ocean view
Check Availability

6
Standard Room with Ocean View (2 Queen Beds)
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Ocean view
Electric fan
Check Availability

4
Standard Room, 2 Queen Beds, Garden View
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
TV
Electric fan
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Guest Reviews
7.5/10
101 reviews

- Cleanliness7.6
- Amenities7.4
- Location7.5
- Service7.5
Average for similar properties in Telchac Puerto

Guest User
March 19, 2025
La comida no es buena y las instalaciones dejan mucho que desear
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Manuel
April 15, 2025

The beach is practically inaccesible, stairs go down right to the water, no beach to walk/stay, the room had the bathroom door loose on the top so you needed to push it up in order to close it, for my 7 year old daughter this was impossible because of the door weight, so she needed help everytime she needed to use the restroom, buildings are old and need maintenance, but all in all it was a good place, at nights, it is so calm that you can enjoy the sea sound and moonlight like no other place in crowded hotel áreas. Food was ok, but service was slow, and not a lot of options to choose from.

María
March 27, 2025

It was ok. Nice ocean views that what I book with you…. but needs a lot of attention like cleaning maintenance and the enter to the property is to bad a lot of holes to get in to the property. At least make a drive way. Food was ok. But coffee on a foam cup?? Really?? Drinks really bad.

Carina
March 6, 2025

Overall I rate this property low due to the lack of cleanliness, attention from staff, and accountability. We stayed longer due to family and activities we wanted to do in the area but even before arrival to the property the front desk never picked up thier phone. We even arrived and called the front desk and noticed that the receptionist was ignoring incoming calls. Also, beware of the lack of cleanliness within the rooms. After being checked in we proceeded to our room to find a large spider with web all over the room. I did address this with the front but I was met with push back instead of moving me to a clean room. After back and forth I was able to move to a different room. Within this room I found a bed bug and cockroach, mind you it was my finally day so no further room change was made. Also, when speaking to the front desk very little was done to take accountability and provide excellent customer service without having to push for the hotel to address my needs. I believe this hotel is not a good option and you should spend your money elsewhere, where you matter to the hotel.

Emmanuel
February 19, 2025

The hotel property is not well kept. The room was not clean. The ceiling tiles off the balcony were damage and was falling.

Karen
February 16, 2025

Great staff and food, room with a hammock, beautiful shower and warm water, nice pool, great music and not too loud, just enough fun.

Mark
January 15, 2025

The staff were great. The grounds are really impressive. Loved hearing the waves crash against the retaining wall.
Some of the food was very good, some was just so so. They need better steam tables to keep the food warm.
Also, this isn't their fault, but the road that leads to Reef Yucatan and other nearby resorts is ridiculous. It's like an obstacle course of potholes.

Steven Mark
December 10, 2024

Nice place. Secluded. Unpaved road entrance makes it quite a bumpy ride to enter. Saturday was understaffed. Too many events and not enough staff for good care. But, yet, still nice.

Cayle
December 27, 2024

I appreciate the friendliness of the staff, I like that it isn't too loud except for a couple occasions like christmas dinner. I find it is a good value to be right beside the ocean and having all meals covered plus snacks and several drink options. Yes it is a bit of a drive away from Merida but that puts it close to wild flamingos.
Services & Amenities
Most popular business facilities
Sunbathing Area
Outdoor swimming pool
Beach Volleyball
Private parking
Free
24-Hour Front Desk
Luggage Storage
Bar
Nightclub
Basketball Court
Tennis Court
Table Tennis Room
Restaurant
KTV
Meeting Room
Additional charge
Business Center
Multi-Function Room
Children's Pool
Kids' Club
Babysitting Services
Additional charge
Wi-Fi in Public Areas
Free

Outdoor swimming pool

Bar

Table Tennis Room

Restaurant

Meeting Room

Kids' Club
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Business Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Front Desk Services
24-Hour Front Desk
Concierge Service
Luggage Storage
Tour/Ticket Service
Languages Spoken
English
Spanish
Food & Drink
Snack Bar
Bar
Public Areas
No Smoking in Public Areas
Smoking Area
Garden
ATM
Health & Wellness
Table Tennis Room
Tennis Court
Sunbathing Area
Kayaking
Basketball Court
Beach Volleyball
Public Bath
Activities
KTV
Nightclub
Public Beach
Beach Umbrella
Game Room
Cleaning Services
Clothes Dryer
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for Children
Babysitting Services
Additional charge
Kids' Club
Children's Pool
Accessibility
Stair-Free Property Entrance
Accessible Rooms Available
Safety & Security
Fire Extinguisher
Security Personnel
Security Alarm
Smoke Detector
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MXN$2,000 (approx. NZD 183.37) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: MXN$550 (approx. NZD 50.43) per pet per stay
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 1998
- Number of Rooms: 133
Phone:+52-9999419494
When you stay at Reef Yucatan Hotel and Convention Center All Inclusive in Telchac Puerto, you'll be by the sea, you'll be a 9-minute drive from Xcambó. This beach hotel is 23 mi (37.1 km) from Progreso Beach and 23 mi (37.1 km) from Progreso Pier.
Relax on the private beach or enjoy other recreational amenities such as a nightclub and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with international cuisine at Maalob Hanal, one of the hotel's 2 restaurants. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 135 air-conditioned rooms featuring Smart televisions. Rooms have private balconies. Cable television is provided for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries.
Relax on the private beach or enjoy other recreational amenities such as a nightclub and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite with international cuisine at Maalob Hanal, one of the hotel's 2 restaurants. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 135 air-conditioned rooms featuring Smart televisions. Rooms have private balconies. Cable television is provided for your entertainment. Bathrooms have bathtubs or showers and complimentary toiletries.
Frequently Asked Questions
What are the check-in and check-out times at Reef Yucatán All Inclusive & Convention Center?
The check-in time at Reef Yucatán All Inclusive & Convention Center is 15:00 and the check-out time is 12:00.What are the check-in and check-out times at Reef Yucatán All Inclusive & Convention Center?
Does Reef Yucatán All Inclusive & Convention Center have a swimming pool?
Yes, Reef Yucatán All Inclusive & Convention Center has a pool.Does Reef Yucatán All Inclusive & Convention Center have a swimming pool?
Are pets allowed at Reef Yucatán All Inclusive & Convention Center?
Yes, Reef Yucatán All Inclusive & Convention Center is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Reef Yucatán All Inclusive & Convention Center?
How much does it cost to stay at Reef Yucatán All Inclusive & Convention Center?
Prices at Reef Yucatán All Inclusive & Convention Center are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Reef Yucatán All Inclusive & Convention Center?
What is the cancellation policy for Reef Yucatán All Inclusive & Convention Center?
The cancellation policy for Reef Yucatán All Inclusive & Convention Center varies depending on the type of room and booking conditions.What is the cancellation policy for Reef Yucatán All Inclusive & Convention Center?
About This Property
Average Price From | NZD407 |
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Hotel Star Rating | 3 |