Guest User
June 28, 2023
I was quite excited to try this new location. My preferred hotel, the Montefiore had no room on these days. I also had friends staying in one of the 6th floor suites, so I got a chance to check it out. Reservation - Painless - reserved one level below the suite. Supposedly a larger room. They were communicative over Whatsup and all seemed on rails. Check-in - A bit weird - the lone guy up front was busy checking out a problem customer and had zero backup. Took quite a while which ****** as I was in a hurry. Room - If that's their 'large' room there has got to be a better description. By all standards it is tiny. Furthermore, I have clearly asked during reservation and at check-n for a high floor less noisy room. Instead got shoved into a first floor above the entrance room which was super noisy. I am afraid to ask what the cheaper rooms look like. From the bed to the window, there are two feet at best. TV Hanging above a cluttered desk. Nice espresso machine but you only get pods once (not replaced every day). Amenities are quite spartan with the cleaning crew making sure you never get more soap until you have finished the open one. Same thing for pods, towels, water. Sorry, that is not how it should feel and a mark of a badly managed hotel. Other - There is a restaurant at the underground floor which is open to anybody and thus creates quite a traffic of people waiting outside the front door all evening long. Same space is used for breakfast, which was mediocre and expensive. While the area is a bit seedy (Alenbi), there are wonderful breakfast locations really close by that are totally worth it.. Not to mention the market itself.. The roof pool in a little wading pool. No views. No bar, no services. Overall - Pretentious for an experience that is way below average for the price. Low floors rooms facing the front are an impossible nightmare of cars honking, delivery trucks and people noise. I had a really bad sleep quality and was woken up early every day. There is also construction nearby. So avoid for a couple of years if you care about your sleep..