It’s rare to comment, so I have to complain this time.
Room facilities: It is at the level of an average three-star hotel, with holes in the screen windows.
Room hygiene: average, there are oil stains on the tabletop, and the carpet is quite dirty for a new hotel.
Hotel service: None. A few small episodes show that the hotel staff have no service or professionalism. What I mentioned here is that they cannot do the most basic work well.
1. When I checked in at around 21:00, there was no cold water (tap water) in the room, so I couldn’t wash myself. The hotel did not inform me in advance. After many phone calls on my own initiative, I always got the unhurried and mechanical reply from the service staff: It’s being repaired, no apologies. , warm water was finally used around 23:00. It is understandable that the hotel's entire system failed, but the service staff's supposedly irrelevant attitude was infuriating;
2. While I was resting in the room the next day, the staff knocked on the door and sighed: You haven’t checked out yet. And it was around 11 a.m.;
3. When checking out, the staff did not give any feedback after collecting the room card. They answered the phone temporarily and were leisurely. In order to confirm whether the check-out procedure had been completed, I called the staff next to me before replying. I just gave the room card. What was even more dramatic was that an hour after I left the hotel, I received a call from the hotel staff asking if I wanted to extend my stay without checking out. It was speechless.
Sharing is for your reference only.
Original TextTranslation provided by Google