Top 5-Star Hotels in Tegalsari

Nice hotel. Overall experience is great! Check in was fast Room well maintained and clean. Very luxurious pool available but to bad on the day we stayed they have birthday event next to the swimming pool so very noisy and not comfortable. A great place for business or leisure stay as the hotel in the city center of Surabaya next to big Shopping Mall International style breakfast offers plenty of food selection. Chef are well trained. Indonesian specialties are a must try Room cleaner staff and the door man very helpful and well trained I would highly recommend this hotel if your visiting Surabaya Indonesia

Sheraton Surabaya is conveniently located right next to the 2nd largest shopping mall in Indonesia. So for travellers who are not keen to travel too far or trapped in the traffic, this would be the best choice for you!! Was a tad disappointed that our sleep got disturbed by the renovation in the morning. Really hope the hotel management could pay more attention to that. Otherwise, a great hotel that we will return to again.

This is our first time visit Surabaya. We stayed for 2 nights 2 rooms. Everything was smooth but one thing that i dispointed was the guy staff at restaurant when we had a breakfast last day. In the front restaurant he asked for room number which was very normal i told him 2 rooms my kids 2 infant 1 my niece 1 and i told him my husband will be here soon then i walked to find our table and prepare my kids meal suddenly he came again with same question he said their SOP 1 room for 2 adults he asked how old my older kids. It doesnt make sense cause he can see my older kid far from ADULT he just 8 years old. And i told him i came here with 3 adult, 2 kids, 1 infant so whats the problem ??? I took 2 rooms. He said sorry at the end but its ruin my morning mood :( But the food was great by the way..

I'm quite amazed with the size of the room. Though it's only a Deluxe room. Unfortunately there was no sofa or extra seat in the room giving the size of the room. The hotel's fragrance is calming. Superb. Thumbs up to its front desk staff named Audrey. She made check in experience better than her colleague. Would recommend others to stay there and would definitely come again.

Once I entered the lobby, obviously smelled an old hotel. But the bellboy was nice. A point for him and the concierge. When I went up to the room, again, obviously it was an old hotel, the smell of carpet and gloomy. The room was uncomfortable. Humid. And the air conditioning was not working properly! I set it up at the lowest degree with maximum speed, but I was still sweating at night while I’m sleeping. I didn’t call the engineer because I was too tired and need to wake up early morning to catch a flight. The wallpaper has stained and broken. The space between the bed and the wall, you will see a pile of dust. The breakfast was also not a great things to enjoy. I assume the milk tasted like it was mix with water. They authentic food I could enjoy there was papaya and my glass of tea. The rest was a big no. Lucky for me who only stay a night there. If more than that, I would prefer cancel my booking and stay at lower level hotel.

The rooms are nice, spacious, clean and comfortable. It is also located not far from TP mall. You should try staying here

Although Hotel 88 is in the budget hotel or 2 star rating, the facilities are equivalent to the 3 star. The room is not too narrow and comfortable. However, his breakfast varied in a 3 star class and is delicious. For ala carte the food is also delicious and the price is very affordable. The location of the hotel is also in the middle of Surabaya near Tunjungan Plaza. Recomended!

Perfection doesn’t exist, and Artotel Surabaya is no exception. I booked their Studio 25 room for a one night stopover with my family. I had somewhat high expectations, especially for a 3-star hotel. But I forgot what it was - a 3 star hotel. It is just average, though by no means disappointing. I just didn’t find anything that was worth a glowing opinion about. I have no complaints about its facilities, but what struck me was the fact that there was no lock in the bathroom door. I didn’t understand why (and I didn’t bother asking).. maybe because it doubled as a mirror sliding door? I thought it was a clever use of space, until I found the lack of security in the bathroom. Another thing was the cleanliness. When I first came into the room after checking in, the floor felt dirty under my feet. Like it was last cleaned a day previously. I don’t know what the housekeeping procedures are like in hotels, but if you know a guest is coming in, surely you should ensure it’s spotless? I decided to ignore it because I was staying only one night, but if I had been planning to stay longer I would’ve asked them to sweep and mop the floor again. Thankfully I left on a high note, because of its breakfast. I had the traditional food and I think it was some of the best Indonesian food options I’ve had, for a hotel of the same class. Would I stay here again? Maybe not, but I wouldn’t mind trying their lunch or dinner menu, with the hope that it’s at least as good as their breakfast.

Stayed for weekend with family. Came early at around 10am and requested for early check in. Assisted by Mr. Okha for checking us in, and offered an upgrade to Executive room with a really friendly price and granted us the early check in too. What a deal! He also sincerely helped us with delivering our luggage to the room. Credits to him. Room was spacious, clean and well equipped (except for the non-cold mini fridge, like many other hotels). Room service waitress during dinner time was friendly too. Breakfast was typical, salad station could be improved. Hassle free check out. Thanks Santika!

The Hotek was well located behind Tungunan Mall. About 5-7mins walk. Opp is a nice coffee place and there’s also a foodcourt at hotel lobby. Room started to age but aircon is cold thou. Good pricing