Te Puia Hot Springs Hotel

Overall not a bad place to stay in a hurry pretty quiet more for a solo traveler or a couple not a family need to take your own food to eat hard to contact hotel to check in early but it is peaceful to sleep hot pool was closed down by council also roads are terrible in this area worse I've ever been on in NZ

When i first entered the lobby, I thought "OMG what is this place ?" It seemed like a hotel version of the Bates motel. The owner who is less than fluent in English seemed incredibly enthusiastic to please but his ideas about running a "hotel" need some mentoring.. The hotel is past its best and is probably more suited to be classed as hostel style accommodation. Certainly not in the $100 a night (solo) that is was listed. $70 would be tops. I arrived wet from a motorbike ride so having a clean bathroom, a hot shower and a/c in the room that I could use to get warm was great. The room was clean, the bed comfy but as other reviewers have said, it needs crisp white sheets.. It is a big, largely empty building and doesn't seem very inviting and has that smell of a million fat fried meals having been cooked there. In summary, it was convenient for me to use but nothing like the picture i had of the place after going to the au.trip.com/hotels to book.

Absolutely not worth the cost of the stay. The public bar below means you can't sleep at all until it shuts for the night. Loud shouting as people got drunk down there. Music so loud the floor on my room vibrated. Managed one hot shower and then went Cold the whole next day. Same for others in my group. Came into use the shared kitchen as restaurant has closed down. Four cats sitting on kitchen tops. Had a yuck feeling about the whole place. Maybe with a backpack rate you could warrant staying there but is not cheap at all!

Dirty dormitory style room. Floors filthy, don't walk barefoot, even in bathroom- bring bathroom slippers. Big spiders and webs INSIDE room. Bed sheets were clean, but stained. Glasses and cups clean, everything else filthy. Felt like cheap hostel... bed too soft, terrible sleep. I was shown around when we checked in and my husband was given a block of chocolate, other than that, service was hard to find, in fact we had to return later in the day just to check in. Confused why anyone would give a better review. We were keen to check our before anyone saw that we even stayed the night. Bad experience