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"The staff are generally friendly however the service is not up to expectation. We are suppose to checkin at 2/3pm, and had a confirmation called from the hotel in the morning. However, when I arrived at 4pm, I was told that it’s not ready and they need till 5:30pm to have the room ready. The place was under renovation and it’s messy and dusty, but the room is nice and clean. Overall it’s good with nice view."

"Because this brand hotel selected in Wanaka was very satisfied, I chose this brand in Te Anau. Very good location, on the edge of Lake Te Anau, very close to the Firefly Cave, 5 minutes to the supermarket; the room is large, clean, can sleep 6 people, pre-heated, rice cooker and hot pot, is the facility A little old, one room has electric blankets, the other is not; the toilet is a hard wound. In the middle of the two rooms, the sound of the toilet is very large, and the whole house will wake up. There are two cats in the yard, not afraid of people, will take the initiative to get close to you."

"The best motel in all aspects of this trip. The internal facilities are high-end, modern and luxurious, and very complete. Especially the wall-mounted furnace, which is warm and odorless, and very beautiful, and the flame color and light color can be adjusted; the washroom also provides a women's cosmetic bag, which is very considerate. We stayed in the Tamara Deluxe Studio on the second floor, with a large balcony. The balcony has a view of the lake and snow-capped mountains, as well as the hotel's exquisite small garden nursery. Every morning, you can see the morning mist of the lake and the golden mountain of the snow-capped mountains on the balcony, which is particularly beautiful. The hotel is located on the main road by the lake, and it is very convenient to go to the lake, the fjord, and the lakeside for a walk. It can almost be given a full score."

"We had two elderly people in the room when the electricity went out city -wide and it would've been safer if the hotel operators provided flashlights but they only had candles when we walked in the dark to the reception to ask for help. Overall it was clean and the kitchen had basic cooking supplies, but no dishwasher and no oven."

"Except that the bath water is a bit small and the water temperature is a bit low for those who take a shower later. Good in all other aspects"

"The hotel is in a prime location, a few minutes' walk from the tourist bus station and large supermarkets, and 5-6 minutes away from the lake and the information center. The hotel rooms are clean and heated, and there are simple tableware, refrigerators and microwaves. If you need more tableware for cooking, you can go to the front desk to get them. Although the hotel is a motel type, it is completely suitable for non-self-driving tourists."

"We had very comfortable night here. The breakfast was very good too. Lots of car parking around the hotel."

"Cabin was ok; poorly insulated, had to make own bed, a bit dirty, no towels. Shared lounge was fine just tables and chairs Kitchen was disappointing, no cups or plates, these had to be hired separately. Laundry was expensive and insufficient outside drying space to encourage people to spend on tumble dryer. Location nearby lake was excellent although a fair walk or short drive into main town."

"The rooms are quite big, the view from the living room and the master bedroom is nice, the sanitation is OK when I checked in, there are no big complaints, the facilities are not very new, and the decoration is the normal level of a motel. No one cleaned the room for two consecutive days, and no towels were replenished, which is a bit unacceptable. Except for check-in/out, I didn't see anyone, so there is no good service to comment. If you don't have high requirements for accommodation, you can choose it."

"The hotel is a bit dated and could use some renovations, especially in the rooms, to improve the overall comfort for guests. Moreover, the wifi was very poor, cannot be used the internet at all, should improve! However, the front desk staff provides excellent service in the morning, and they offer great recommendations for local attractions."