Top 5-Star Hotels in Tbilisi

2nd time to visit, good choice I like the breakfast really enjoyed

Very good service, friendly staff, worthy rooms. The hotel corresponds to the declared 5 stars. Special thanks to the girl from the recipes of Tamara Panchvidze! Organized spa leisure outside the hotel at the level of privat banking! I booked procedures in the best spa complex of Tbilisi, organized transportation. Care for everything and took into account the smallest details! Excellent in one word.

Firstly. All the staff speak excellent English. Not what someone wrote previously. I should know as an English speaker. We were in the new building for a week. The rooms are beautiful, clean and well designed. I would have preferred a normal balcony and not a French one. The breakfast was very good with a selection for all tastes. Thanks to the excellent staff: Luca the reception manager, Davit security, Anna reservations and a very nice reception lady whose name I can't remember. We stayed an extra half a day which Luca helped us with. We were in the old building ( with a payment) and it was fine.

The hotel is located in the central area of Tbilisi. The appearance of the building is particularly eye-catching and easy to find. It is also one of the tallest buildings in the city center. Therefore, the room view is great, and the restaurant on the top floor of the hotel is also great, and the food is good. The room is spacious and atmospheric, in line with the luxury five-star standard. Hotel service caring, good attitude. I bought a breakfast discount when I checked in at the hotel. The breakfast was very good, with a variety of varieties, and the food was fresh and delicious. There are also local specialties.

I think there is a problem with the bathroom, the space between the shower and toilet is too small, I can barely fit. I am 1m90 tall. There are stains on the lamps, scratches on the doors. Very comfortable bed, lighting works very well. Toothbrushes and bathrobe were missing! Housekeeping should check rooms before guests. The swimming pool is very good, good installation! Very good breakfast. I would say that the standards of a 5 star hotel are not there, even at the level of the reception service remains very basic but nothing more, I expected better service anyway. The meal at the ATI was very good, but the waitress is very young and very kind and needs to learn more about F&B. The chef came to explain his dish to us, very professional.

This hotel have some issues the rooms are five star but the service and the food are definitely lacking a price point of over 100 dollars. The breakfast buffet food temperatures incorrect. When I got home the first day after my adventures at 6 p.m. my room wasn't cleaned. I was made really annoyed. Web down tell them to clean my room and waited in the lobby to do something that's already been done. .the hotels policy they say because of covid is not to clean your room! I've been on vacation for the last 45 days and this is the only hotel in three continents that hasn't cleaned my room on a daily basis. Also they have a pool but it looked so uninviting. There's no concierge and the staff don't know answers to basic questions about airlines or where to eat . This hotel is worth $75 a night maximum not over $100 a night. I always ask myself would I stay there again . The answer is no. It's hotel is not up to the service if it's price point period the rooms are very pretty though

Beautiful hotel. The location is unbeatable. The breakfast and executive lounge are great. Two questions: First, there was a girl at the front desk who was very indifferent. We booked two executive rooms because our flight was very late and we wanted to check out later in one room. After asking about my flight time and whether I was a member, she refused to check out late. Second, there is a large concave and convex mirror in the room facing the bed which makes it uncomfortable.

All the attractions are near this hotel, it is convenient to go out, the car is also called, and the restaurant on the first floor of the hotel is also very good, the waiter is also very good 🙃🙃🙃 It's just boiling water. When you pour it in the cup, you can see a layer of gray water. It feels a lot of impurities. It may not be filtered. So I still buy mineral water myself.

This is NOT a 4 stars hotel, more like 3 stars! 1. The cleaning service of the hotel was very bad, there was spider web in the corner of the ceiling. The bathroom floor was never mopped during our stay. 2. We requested a calm room, we received a room on the forth floor (#419) that directly faced the fan of the ventilation system of the restaurant located in the lobby. The operation sound of the system made it impossible to open the window due to the blowing sound and the cooking smell coming up. 3. The AC is a different story in this hotel; it was very hot and we couldn't control the temperature inside of the room. It was set on 27 degrees! When we addressed this issue with the receptionist, he explained that the AC system is central and many other customers complained about the same issue, and there's nothing that he can do about it. 4. The bathroom utilities had an EXPIRED SHAVING CREAM that caused us a skin rush. 5. The first day that we arrived, the weather was very bad, it was heavily raining. Upon check-in, the receptionist (Mariam) refused to let us do the check-in before paying the full amount. We went under the rain looking for a place to exchange money. They even gave us a wrong location for an exchange office. Later on, during our stay, we discovered that the receptionist offered free umbrellas to the guests when the weather was bad, while in our case she didn't bother herself to! 6. The mattresses and the pillows were not as comfortable as it should be for a 4 stars hotel. 7. The lobby has always cooking and deep frying smell coming from the restaurant located at the ground floor. 8. The room is always dark even when you turn all the lights on, and the TV has only Georgian and Russian channels. 9. The shower head was leaking water, it was fixed later on by the staff. With every shower the bathroom floor was flooding due to the lack of a glass barrier. The towels were replaced by torn ones several times during our stay. 10. The gym is not located inside of the hotel as advertised on booking. 11. The minibar was empty, and when we checked in we found an open sugar sachet left from the pervious guests.

Before I left, I checked into this hotel again. It might be the peak season, so the price increased by about 40%. The room was larger than before, which was okay. Breakfast is ok, and the supermarket downstairs is convenient. Not too far from the main attractions of the old town.