Guest User
January 11, 2022
I don’t recommend this hotel. Year before my arrival, accidentally my reservation was cancelled without refund. After this happened, I tried calling and sending mails, to restore my reservation, but the contact was very limited. To this day I didn’t get any response to the mails i have send. People working on the reception weren’t very helpful with my problem. After nearly three weeks i got a response on messenger that they are looking for the solutions regarding this issue. Despite the fact that it is nearly a year to my arrival, the rooms are available and charging me with the cost, hotel is not interested in any help. The only solution that hotel give me was reserving my stay once again and paying the price for the second time. Even one of the people working for ***********, who tried to contact with the hotel to help me with my problem, said that it was the first time he met with this unkind approach towards it’s own clients. I highly don’t recommend visiting this hotel.