Guest User
September 21, 2023
My wife and I stayed at this hotel and we did not like it. Meager and monotonous breakfasts, broken equipment, constant absence of staff at reception, no fridge or safe. The staff is not interested in making sure that the guests have a good experience at the hotel. We were so disappointed with the service that we left the hotel 2 nights early and informed the staff of the reasons for this decision. However, the hotel did not confirm payment of compensation for unused booking nights. In addition, the hotel offered to organize transport from the airport for 80 GEL, in fact we paid 40 GEL for a transfer from the booking office, and later we paid 20-30 GEL for a taxi to the airport. I do not recommend this hotel and I am really sorry that we believed the reviews and were forced to pay for two hotels on the last nights of our stay in Tbilisi.