Tawau Hotels with Airport pickup service

Stay in Deluxe room, spacious, ample solid wood furnishing, bed, sliding wooden door curtain gave a antique warm feel, bathtub was a treat, many newer hotel wouldn't have bathtub for RM150 per night, marble bathroom floor and sinktop, looks wee b it aged but functions well. Personally for environmental friendliness, it is better to maintain quality aged furnishing in hotel rather than continuously dismantling older furnishing to change to new ones which likely to be of less quality, like no longer solid wood or marble. Lobby and breakfast area also have marble floor, lavish chandelier, wood frame walls. Breakfast though limited choice was quite tasty. Just one suggestion: please provide milk for coffee rather than just using creamer pack.

I have been staying every month in junior suite. So many times i have mentioned it to the staff & even the GM. Unfortunately no action was taken. For a junior suite amenities are very basic. Not even face towel or inroom slippers provided. Inroom phone is not working. Aircond is not cold, worst got moss. So dissapointing. However, the staff is very good. Friendly. Helpful. I understand they are doing their best in a very limited resources they were given. I urge management to look into this seriously. Let the picture speaks for itself.

Parking lot just a few at the front only for free, other need pay parking if not public holiday/ Sunday, that not suitable for those travel by vehicle.

Kind and Helpful Staff. Location Ver Good! My Room was Spacious! Bathroom also not Bad! The Hotel and rooms are a little Old though!

Hotel: The check in process was a mess. They wanted deposits when checking in that was not listed when we booked the hotel. No one to help us with luggage to our rooms have to carry them ourselves. Luckily there is a elevator/lift to the floors which makes it a bit easier. The hotel is not near any good food stalls, you have to travel quite a distance to get decent food. The only good thing is that it is near the major market where you can purchase fresh seafood and other products that you might want to take home as souvenirs. They are also near a supermarket which allows you to buy almost anything you need a reasonably cheap price. Room: Stuffy when we entered. It's like no one has stayed there for a long time. Turned the air conditioning unit on and it took hours before the room got to a nice temperature. The towels are rough and there is no soap, shampoo or other amenities you would normally find at even the cheapest hotel. The shower is ok with hot water. There is no floor mat so there will be wet floors if you walk out of the bath room wet. The window was not locked when we went in and there is a fire balcony and stairs in front of the window which poses a risk of your room being burglarise at any time. It is better to have a room without window as the view is nothing to shout about. Service: Very very poor. When we ask for soap, extra towels and etc ... the standard answer we don't have extra towels or soap. The reception does not do anything for you except to make sure you pay the deposit and process your checking in/out. Summary: Will never ever stay in this hotel again for my next trip to Tawau. Will NOT recommend anyone to stay here even if the prices are reasonable because the service and rooms are not up to standard. This place should not be called a hotel.