Taupo Hilltop Hotels

We were amazed by the level of customer service, amenities provided and the cleanliness. We were so happy there, didn’t need to think of anything - everything needed was provided. And thermal pools are just perfect located just couple of minutes away from the chalet we were staying at. Highly recommend!

Poor experience at this hotel. First room service argued they had cleaned the room when they had clearly not and it took photographic evidence for staff to believe us. Also discovered that their check in staff charged the full price room as a deposit ($304) but only mentioned charging $70 at check in; this is an issue as the room was prepaid. The room itself was comfortable and the pool and gym good. But poor and incompetent treatment by staff would put me off choosing to stay here again.

The public area is clean, the location is not far from the central area, and it is very convenient for self-driving tours. The basic facilities are simple but neat and clean. It is very comfortable in autumn, and it may be a bit hot in summer because there is no air conditioning in the room. Overall, I am very satisfied. 

房間舒適，有小廚房，但建議只使用微波爐或水煮類，味道強烈的不能使用需付清潔費，所以這點有點小不方便，其他都很OK

I stayed at the motel for the first time, but I didn't expect it to be really good. The room is quite big, very clean and has everything you need every day. The hotel is also more than ten minutes walk from the visitor center, supermarket and lake. This price is the cheapest one in the trip so far, and the price is very high. The hotel is an old couple, the people are very kind, the old lady is in charge of the front desk, and the old man is responsible for taking us to the room. There is a fat cat in his family called Domino, and her husband played with her for a long time, but unfortunately the two languages can't communicate.

It's a small and neat motel. The man at the front desk is very nice. There is WIFI, a microwave and an electric hot pot. There are also many restaurants near the lake. I will stay here next time I come to Taupo.

Service is not bad, in the center of the town, very close to the lake. There is Chinese service, service is not bad, health is good. And parking space, parking is convenient, very close to McDonald's, it is unreasonable to check out at 10 am, check out is constantly urged, it feels very bad.

The front desk service is very friendly. The room and living room are large, the kitchen facilities are complete, parking is convenient, and you can see Lake Taupo outside the window. The scenery is excellent. It is a 15-minute drive from Huka Falls.

Room is clean, tidy and spacious. Nice to have a balcony but it is by the side of road. A private kitchen or kitchenette is not included but there is a large common kitchen in the 2/F. Like most hotels or motels there, there is nobody in the reception counter from 8:40 pm to 10 am next day. Good to have free undercover on-site parking.