Hotel Lomnica

I really really wanted to love this hotel, was very excited to stay and had high expectations (aligned with the high price bracket). Unfortunately, this hotel did not deliver and is definitely not worth the money paid. First, let me set out what is good about it: 1. The breakfast - the choice is excellent, service very good, the chef at the fresh food station is super friendly and the omelettes were fantastic. 2. The location - well based in the centre of town, easy to walk within several shops and restaurant 3. The decor / gallery style - loved the paintings of Slovak artists on all the walls, that was a lovely touch. Now, the disappointing bits: 1. Room is Ok - nice decor (we had modern room with balcony), the bathroom and products are good quality (White Company) However, I don’t understand how there are no coffee or tea making facilities in a 5* hotel room? Absolutely none. So if you’d like to have a cup of coffee / tea in bed when you wake up, this is not the place. 2. Service - we really expected more on this front. The first night we went to Sissi restaurant for drinks and some snacks / nibbles as we had very late lunch elsewhere. It took an hour (I am not exaggerating) to get a cheese & meat platter. The restaurant was at 75% capacity and they could not cope. Very slow service, not particularly friendly and really expensive prices. We did not eat at the hotel for the remaining nights after this experience, plenty of better options outside the hotel to be honest. 3. The Wellness - there is nothing better than a lovely pool / sauna after a day of skiing. In terms of set up, it is good - nice (smallish) pool and a few types of saunas. The issue is, it’s completely unmonitored (well there are attendants there) - it is a small space and the moment you get one very inconsiderate family, your wellness relaxation is over. There were children screaming the place down, splashing books / people trying to relax and read, we had to ask the attendant several times to please remind people to be considerate - completely understand children want to hang out and play in the pool but it should be managed nicely so others can also relax and enjoy the space. We have been in spa for 4 days in a row and it was an issue every time. 4. The extra 5% charge - I mean, I’d be happy to pay this but the service received really does not warrant it. As I said before, I really wanted to love this place and have a base to return to as I really like Tatranska Lomnica. Unfortunately, it did not live up to expectations and we won’t be returning.

Excellent luxury hotel, amazing food, rooms area clean Beautiful decoration of the hotel, thgere is a exhibit of painings from a Slovak artist The Spa is nice, with 1 indoor pool and several smaller jacuzzis Our room a bit cold and shame for the surcharge of 5% they had just started

OH MY LORD, THE EXPERIENCE HER WAS SURREAL. The pool felt like I was with Ariel under the sea, the cold plunge was so motivating, and I cannot express my love for the staff more. There are so many activities, and the restaurants are exquisite , not to mention gorgeous.

We had a superb one-night stay at this elegant hotel. The High Tatras National Park surrounds it. It was built in the late 19th century. as the first hotel in the High Tatra Mountains region. The hotel has a refurbished old part, but we stayed in the new part, built in 2015, so everything is clean and shiny. The Spa is compact but has anything you wish for, including an outdoor jacuzzi. The rounded rocking bed they have in the Spa was a great treat! Breakfast was great, assorted, and tasty in an exquisite setting. Kristína at the front desk was very informative and kind in helping me to plan the next day! We highly recommend staying here!

Bad coffe, but very expensive. Waiters - miss the skills. serving tea with honey packaged in plastic does not belong to this restaurant category. The impossibility of ordering a side dish other than the side dish with a pre-pulled cut is also very non-standard

Very nice hotel and hotel amenities. But unfortunately hotel restaurant and restaurant stuff was not very professional and the food was more like the average and not like the 4 star hotel restaurant. We were very disappointed with the food from the menu, spaghetti from zucchini was not tasty and Vienna schnitzel was too salty. Not worth the money we spent. When we came there was staff meeting and we were asked to wait for meeting end to be seated , it was very disrespectful.