The Shinra

We went there on our wedding anniversary. We booked a standard room, but we were put into a suite without any explanation, whether it was the hotel's consideration or because the room was fully booked. There was no prior consent or explanation on the day. We asked if we had the wrong room, and they finally told us. On the contrary, it was too big and we couldn't relax. The suite door was wobbly, as if it had a lock on it, and the balcony was not solid, so we could enter through the corridor, which made us feel very uneasy. The bath was a pure brown medicinal bath (there was no medicinal bath in any of the photos of the rooms). Even though the food was said to be locally produced, strange vegetables were served raw like salad sticks without any explanation. We ended up eating it wondering what it was. However, it was quiet and nice that children were not allowed. The large bath on the 8th floor had a good view and we could take a bath in the open air, and it was nice to be able to watch the black kites flying around at eye level in the early morning.

I stayed here for our six-month wedding anniversary because the reviews were good. First of all, I was surprised that the food I disliked was served normally at dinner, even though I was asked about it when I made the reservation, in the confirmation email from the hotel, and even when I checked in. What would have happened if I had been allergic to it? If they can't share that information, I wish they wouldn't have asked in the first place. The apology was brushed off lightly, and I wondered if they really thought they were sorry. Maybe because it's an old building, there were several cockroaches in the bathroom, so I wouldn't recommend it to anyone who wants a clean place. I was really looking forward to it, so I was very disappointed. I don't recommend it for people who are thinking of staying on an anniversary.

Two nights from February 7, 2022. The first night was a Precious Suite, and the second night was a Premium Suite. I called the hotel directly to make a reservation. I chose a different room because I couldn't get a Precious Suite for two consecutive nights. (The Precious Suite is more expensive) I took a shuttle bus from Tateyama Station to the hotel. There was one other group on board. First of all, when I arrived at the hotel, there was no cart, so I had to stand outside with my luggage for a while and wait for a while, and the cart was shared. The group that arrived at the same time checked in at the lobby and processed the check-in immediately, but we had to wait quite a while (the other group was in the Classic Building). During the check-in explanation, I was asked, "What are your plans for tomorrow?" When I said I hadn't decided anything, I was told to let them know as soon as I had decided. When I asked why I had to report my plans, they said I would be moved to another room tomorrow. Is it for your convenience? I know that check-in is at 3 p.m. Both the Precious Suite and the Premium Suite are on the 3rd or 4th floor. I was assigned to 301, and the air conditioner filter cleaning light was on. They hadn't even cleaned the filter. And it didn't work well, so I turned up the temperature quite a bit, but it was still cold. The open-air bath in the room was lukewarm and I couldn't warm myself up. The shower room was also cold. And the worst part was the strong draft noise from the window. Of course the door was locked, but it was so loud that neither of us could sleep at all. The next day after breakfast, we were given a questionnaire and wrote about the filter and the draft noise, but there was no apology. Other people had written about the draft noise in other reviews. And I told the hotel directly, but they ignored me. Also, the next day we were assigned room 302. The room next door. The third floor again? I wish they had been considerate and given us a different floor the next day. And the toilet smelled bad! I wondered if the smell was still there from the last time I used it. It smelled like the original smell, and it was always there. The toilet wasn't a private room, so I had to smell it every time I took a bath. Also, we chose the best plan for both nights out of the best plan and standard plan. On the first day, I noticed that the menu on the seat we were seated in was replaced. When I read everyone's travelogues, there was no meat dish, but they just mixed pork belly into the rice. I felt like the amount was small, but the next day it was so much, it was completely different from the first day. Maybe they made a mistake and ordered the standard plan meal on the first day, and then realized later and forced the second day to make that amount. (I didn't check this) I asked if the amount was more than yesterday, but they just said it might be. So, since I couldn't eat the rice, I asked them to make it into onigiri and take it back to my room, but it was terrible. The shape was too messy. It was so bad that I didn't want to eat it. It tasted bad. Anyway, it was a stressful trip. The accommodation fee for two people was 170,000 yen. I will never go again.