I have stayed at this hotel several times over the past seven years. The last time was in December 2024. The degradation of the infrastructure and the decline in service quality have become noticeable. When the temperature outside is below zero, the rooms become very cold, and a conventional wind is formed due to poor window insulation. The situation can be corrected by setting the air conditioner to high heat, but this dries the air very much, which is why you wake up with a headache in the morning. The quality of cleaning of public areas has sharply deteriorated. The toilets on the first floor are frankly dirty, there are stains on the floor and walls, especially in the area of the urinals, and an unpleasant smell. The napkins offered for wiping hands after washing are of poor quality. The hotel clearly needs repairs and renovation. And, for starters, improved management.
Original TextTranslation provided by Google