Guest User
April 3, 2023
We booked a hotel for foreigners a week before their arrival. We booked when we arrived at the hotel, after viewing the rooms in which our guests will live. On the day of check-in, a call comes in about an error on their part (they mixed up the numbers, as a result, 2 of our rooms were given to other visitors). Many words and promises were said over the phone about the ideal vocation and making amends for all their shortcomings. As a result, at 12 o'clock in the morning, tired guests and we (meeting) arrive at the hotel. It turns out that there are no required numbers at all. As a result, we call from the manager, who, apart from empty promises, cannot give anything, we figure it out, in the end we just go to another hotel. The night was ruined. By the way, the hotel is located in the industrial zone, there is nowhere to walk, the view from the windows is extremely unpleasant (you need to choose a room with a good view in advance, but even that is not a guarantee that you will get what you expect). If in life you do not have enough extreme in the form of empty promises from the staff, bad views and uncomfortable living, then you are here. For people who value their time, I advise you to find a really hotel that deserves its stars.
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