To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(90)
Positive reviews(87)
Reviews with photos/video(22)
Friendly owner(22)
Clean and tidy(19)
Awesome rooms(18)
Awesome stay(15)
Delicious breakfast(13)
Awesome amenities(11)
Great value for money(10)
Convenient location(5)
Negative reviews(3)
Counselor Dan
Standard Single Room
Stayed in Jan 2024
Solo travelers
29 review
5.0/5
Outstanding
Posted on Feb 17, 2024
Always a great stay with them. This is my 3rd time with Khan Palace Hotel. Good service and good breakfast.
George Nickum
Standard Single Room
Stayed in Jul 2024
Solo travelers
20 review
4.7/5
Amazing
Posted on Aug 6, 2024
Breakfast was outstanding. Great variety and lots of coffee choices. The front desk went out of their way to help me buy a new phone charger cord, get an online train ticket, arrange a complicated taxi ride with the driver, and point out places nearby to eat. I am going back.
Chung M. J
Standard Single Room
Stayed in Apr 2024
Other
1 review
4.2/5
Very Good
Posted on May 23, 2024
Using this hotel was fine in every aspect since i want to be at close to airport. But when i try to visit cener of city... found that the location of this hotel is a bit off...over all.. hotel itself keeps money value. thanks ^^
Adkhamjon Umaraliev
Standard Double Room
Stayed in Jul 2023
Family
3 review
5.0/5
Outstanding
Posted on Sep 21, 2023
I truly satisfied about service. It's second time I was here with my family. It was amazing hotel. Customer service is exceeding then expectation. The location of the hotel is really accessible for centre.
RayTim
Standard Twin Room
Stayed in Jul 2023
Couples
5 review
4.7/5
Amazing
Posted on Aug 24, 2023
A hotel built in the last few years. Everything looks new. Immaculate decoration including many amazing murals (photo of 1 included). Location on the airport side of the city suited us as we were off to Samarkand the following day and returning to a central hotel later to see the centre of Tashkent.
The staff were were friendly and helpful, and spoke good English.
The breakfast was amazing with a good selection of cooked foods and fruit. So amazing I took a photo
There are some very good but cheap restaurants in the area(presumably better value than in the tourist area). We went to Elephant about 5 mins walk away.
Guest User
Standard Single Room
Stayed in Feb 2023
Business travelers
29 review
5.0/5
Outstanding
Posted on Mar 31, 2023
Very friendly and helpful. Room is very clean, hotel is new.
Guest User
Luxury Double Room With Balcony
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Thank you
Guest User
Standard Double Room
Stayed in Aug 2024
Business travelers
4 review
1.0/5
Posted on Sep 8, 2024
so bad
Response from Property: what didn't suit you on this hotel?could you tell to us the trust because we should to improve our deficiencies.... thanks advance
Anonymous User
Standard Single Room
Stayed in Oct 2022
Solo travelers
1 review
4.0/5
Very Good
Posted on Dec 2, 2022
Good hotel
Anonymous User
Standard Double Room
Stayed in Nov 2024
Business travelers
49 review
5.0/5
Outstanding
Posted on Dec 15, 2024
The overall facilities are complete, the hygiene is clean and tidy, the environment is good, the front desk has just been renovated, the room window is a bit high, you have to stand on a chair to see out the window, other than that it is very good
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Meishidexiaoxiannvyoya
Standard Double Room
Stayed in Sep 2024
Solo travelers
34 review
3.0/5
Posted on Oct 15, 2024
First of all, the hotel is located in a very remote place. The address I left on Ctrip cannot be found on the local taxi app. I have to search it on Google Maps first and then copy it to the taxi app, otherwise I can't find it by taking a detour. I took a taxi at the train station and it took me almost an hour to find the hotel. I went to the hotel front desk in the middle of the night, paid 4 US dollars in tax, and then checked in. Similarly, Ctrip booked other hotels, which showed that I had to pay taxes, but in fact, no tax was collected. This hotel required 4 US dollars to check in. The hotel room is very large. Compared with most hotels in Uzbekistan, the configuration is OK. If you are not a traveler, there is no problem staying here. I booked here on my last day because I thought it would be close to the airport, but it was not close at all. It took about 20 minutes to half an hour by taxi. It takes one hour to get to the mosque by taxi from this hotel. It is really too remote and out of the city.
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Melantha_
Standard Double Room
Stayed in Aug 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Very good hotel, second stay, now it is expanding, the hotel environment will definitely be better next year! The service staff are also very attentive and enthusiastic, solving many of our problems, very considerate
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David_Zhu01
Standard Single Room
Stayed in Nov 2024
Business travelers
72 review
4.0/5
Very Good
Posted on Dec 28, 2024
This is the second time I stayed in this hotel, but the breakfast is not as good as before, and the variety is not as good as before. But the location of the hotel is quite good, very close to the airport, very convenient to take a taxi, and the cost performance is quite high.
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Guest User
Standard Triple Room
Stayed in Apr 2024
Travel with friends
10 review
1.2/5
Posted on Jun 1, 2024
No departure registration form provided
The room drain was clogged
The shower head did not work
The breakfast fruit was rotten
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Wanggou123
Standard Double Room
Stayed in Mar 2024
Business travelers
231 review
5.0/5
Outstanding
Posted on Apr 7, 2024
The room was clean and tidy. The carpet was new and clean. Breakfast was provided and it lasted until 10 am. The network signal was stable and fast.