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Country Inn & Suites by Radisson, Fort Worth, TX
4/5103 Reviews

Country Inn & Suites by Radisson, Fort Worth, TX

Fort Worth|2.56km from National Multicultural Western Heritage Museum
September 2022, I checked into the Country Inn and Suites by Radisson in Fort Worth, Texas along with my daughter and 10-year-old granddaughter. On the second night while at the pool there was some activity on the second floor in the window directly above us. A middle aged man approached the window, turned around dropped his shorts and bared himself to us all. The pool is very close to the hotel. My ten-year-old granddaughter saw all of him. ALL of him. To say the least we were all upset. We immediately left the pool, and I went to the front desk to report the incident. Much to my surprise there was not a manager available and would not be available until the next morning. It was not option to even call management, I asked. An employee did have me go outside with him to point out the window. The people in the room heard us at the pool level and quickly closed the drapes. The window was still open. The employees told me the only thing they could do was tell me to call the police. I don’t understand why they could not and would not at the very least inform the people in this room there was a child in the pool. To make things worse that room was on the same hall as ours. Maybe 4 to 6 doors down. The next morning when I went down to speak to the manager, I was informed that there was no manager on the weekends. I was again told my only option was to call the police. When I asked if they could tell me if that room had checked out, they were not allowed to tell me that either. So based on that information we did not use any of the public areas of the hotel the rest of our stay, including the pool or have breakfasts. The hotel no longer felt safe not knowing if we would see this man in the halls, lobby, pool or breakfast areas. On our third and final night of our stay the fire alarms went off in the middle of the evening. When I went down to the front desk to see what was going on, I was informed along with another customer, that an EX-employee set off the fire alarm just to cause trouble. How was an ex-employee able to set off a fire alarm? What else does this ex-employee has access too? What else would he do the cause problems? Between the pervert and disgruntled ex-employee, I did not sleep very well. This location has several major safety concerns. I felt far from safe on so many levels. Not one time was I asked if there was anything I needed. I was told the manager would be informed of my concerns, but I was not asked what my name was or what room I was in. No one really cared. I booked this hotel based on the Raddison name, but we could not get out of this hotel fast enough. So disappointed.

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Top rated hotels in Tarrant County

Searching for hotels near National Multicultural Western Heritage Museum? Compare room rates and reviews to find your ideal stay.
Fairfield Inn & Suites Fort Worth Downtown/Convention Center
4.1/5104 Reviews
Downtown-Sundance Square
The employees were very courteous and friendly. I was dismayed when I had to valet my car at a rate of $30/night, which I was not informed of prior to arrival. I felt I should mention so that others will know what to expect. The location is right at the convention center, which is approximately 3 miles via car ride from the Stockyards. The room was clean, as was the hotel. I felt completely safe staying there and was satisfied with my stay overall.
Motel 6 Fort Worth, TX - North
2.9/585 Reviews
Fabulous stay! Friendly staff, would definitely stay here again. Me and my family enjoyed our one night stay. Great location.The check in and out was quick and helpful. Great value for the price.We discovered early on in our stay, that the location of this hotel, was conveniently located to the freeway and only 15 minutes away from where our relatives reside. It was also only about 30 minutes from the airport; making it a straight shot to return our rental car before leaving the area.
Sandman Signature Fort Worth Downtown Hotel
4.6/51 Reviews
Downtown-Sundance Square
Very nice service and good location
The Sinclair, Autograph Collection
4.3/5102 Reviews
Downtown-Sundance Square
Wow! As the father of the bride for my first-born daughter & her fiancé we researched long & hard for a hotel that could handle our out of town guests to give them an authentic Texas experience. After evaluating different options we chose the Historic Sinclair Building Fort Worth from Marriott Autograph collection. Sinclair is a renovated office building that Sinclair Oil used to operate from and is just steps away from Sundance Square. Marriott has touches throughout the building that tributes its storied history. Sinclair has combined the authenticity of the past with cutting edge technology. The bathroom mirror had apps inside the mirror for the weather, news, & music etc. The bathroom also had lighting that could change colors and moods. The curtains could be closed with the touch of a button so you can fall in asleep in the absolutely amazingly comfortable bed. While all that was more than wonderful the real magic happened with the service- starting with sales leader Courtney Towson & GM Tammy Vallejo. They invited us to lunch to learn about our event and provided top notch solutions from putting gift bags in guest’s room, private check in line, and a complete staff of can-do attitudes. Courtney even came in on Saturday to check in on us. She opened up roof top bar for bride/groom first looks. After the wedding we came back to a bottle of wine and handwritten note of congratulations from Courtney. Magical day, Magical Property, Magical Location, Magical Service!!!
Aloft Fort Worth Downtown
4.2/5101 Reviews
Downtown-Sundance Square
I didn't meet a single staff member that wasn't a treat. I was staying here for my second week from Japan, Bruce among other was not only extremely helpful and professional but him, amongst others were some of the most nicest and accommodating staff that I have ever had the pleasure of encountering. After a week of international travel the staff was an absolute delight. This is the place to stay if you're in Dallas. We held two separate rooms for this trip and both are nice and spacious with a lovely atmosphere. This location, along with its staff are a hard recommend and this is coming from someone that is used to 5 star hotels in Japan. Cannot wait to visit Dallas again
Hilton Fort Worth
4/5103 Reviews
Downtown-Sundance Square
Lulu was very helpful and accommodating in with a issue that occurred in suite rooms 704 air conditioning and sink in which she came very quickly to resolve the issues There was a language difference but she was provided great customer service

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