City Suites (Taoyuan Gateway)

My husband and I stayed at Taoyuan City Suites and overall, we had a great experience. Since I had almost 30kg of baggage, we decided to take a taxi from Taoyuan Airport Terminal 1 instead of taking the train. The ride was quick and convenient, costing only NT$180, which was worth it considering the heavy luggage. Check-in was smooth and fast. However, I think it would be even better if the reception staff could be a little warmer and more welcoming with smiles to make guests feel more comfortable. That said, they communicate well in English, which made the whole process hassle-free. For dining, since there aren’t many food options around the area, my husband and I decided to avail of their buffet dinner, which runs from 5:30 PM to 10:00 PM. The food was delicious and definitely worth it! Special thanks to the Filipina staff who assisted us — she was very accommodating and always smiling. We really appreciate how smart and attentive she was. At first, she spoke to us professionally in English, matching the language we used, but she quickly sensed we were Filipinos and made us feel very welcome. Ate, if you’re reading this — thank you so much, and we hope to see you again when we come back! The hotel accepts credit card payments for accommodations, but if you book a taxi through them, you’ll need to pay the driver in cash (NT$200). It’s convenient since they also help arrange transportation for guests. Since the hotel is only about 10 minutes away from the airport, you can expect to hear some airplane noise. However, during our stay, my husband and I didn’t have any trouble sleeping and weren’t disturbed by the sound at all. Overall, we had a comfortable and satisfying stay at Taoyuan City Suites. The location is very convenient, especially for travelers with early flights since it’s close to Taoyuan Airport. We’ll definitely stay here again and highly recommend this hotel to anyone looking for a nice, relaxing, and accessible place near the airport.

I am so happy staying in our hotel because its very convenient and easy to travel along taiwan. And the staff are so nice and very accommodating and friendly we enjoyed alot thank you so much!

Good hotel for transit. Overall quite clean. Room is spacious too. Location is quite great, 2 MRT stations from airport plus 8 minutes walk. Staffs can communicate in English. They offered boxed breakfast and taxi booking with NTD 200 fixed rate. One downside, there was a unique smell in the hallway and inside the room, probably from the carpet.. They also don’t provide amenities as regulated by ****** ****.