Tanjong Sepat Hotels with Swimming Pools

Good: 1. The room definitely had the “wow” factor upon entering. 2. The customer telephone hotline was polite. 3. The fire show was okay—while we’ve seen better, it was still quite entertaining overall. 4. The bed was comfortable. 5. Breakfast was amazing, with a wide range of foods. I particularly enjoyed the cheese platter and croissants. I must admit, I overate that morning. Areas for Improvement: 1. The buggy service could be more consistent. On one occasion, we had to wait 10 minutes for it to arrive, even though it wasn’t during peak hours. 2. The paint was peeling off in the balcony area—time for a touch-up. 3. There was an exposed nail at the entrance to Room 053. 4. Email replies could be faster. I emailed to check if I could do an early check-in but only received a reply after 3 PM, by which time I had already checked in. 5. The receptionist took a while to check us in and seemed new. Additionally, it would have been helpful if we were informed about the available activities. For example, we only found out about the SUP (stand-up paddleboarding) after reaching the beach. Overall: It was a good stay, and I would consider staying here again.

On the good side, the apartment unit has 2 nice rooms, one with bathroom attached and the other room has bathroom outside the room (beside the pantry). The hall is big with sofa and tv provided. The aircond is cold enough, and everything is clean and proper. The staff is friendly and accomodative. Parking lots are easily available. On the negative side, i can say about the field where you need to pay to use the small field, and is surrounded by the apartment units. So sometimes, eventhough u have booked the field, the other tenants can simply use the field as there are no signages or notices put up by the management to block the field. Other than that, the swimming pool did not seem as big as what is shown in their website. The breakfast venue is located near the pool and food is ok. Overall, this hotel is nice and value for money.