Ibis Styles Jakarta Airport

Quick check in, good room size. I got good open view and near to a food court and convenient store just outside 2 minutes walking distance. Easy check out with great choice of breakfast buffet. Free airport shuttle service and on time.

Location: 15-min car ride to airport. Free shuttle service provided by the hotel at 1.5-hour interval. No other business or eateries around the hotel. Amenities: Basic toiletries provided. Only multipurpose soap is available as hair, conditioner and body shower. - No room slipper provided. - No bottled drinking water provided but you could refill at the water dispenser along corridor. - No facial tissue available in the room. Room: Size is sufficient for solo or two travellers. I was unfortunate to get corner room directly opposite the staff room. The staff got in and out throughout the night and I woke up to noises. Room isn't bright enough for working.

I stay at this hotel expecting a decent 3-star experience, especially considering the rate is over IDR 900,000 per night. Unfortunately, what I get is far from acceptable. I book two rooms. The first one has a visibly dirty floor as soon as I enter—either it hasn’t been cleaned properly or the stains are permanent. The smell in the room is also unpleasant and hard to ignore. The second room isn’t any better, with a bedcover that has a strange, crusty-looking stain that makes me uncomfortable. In terms of amenities, the room is severely lacking. There’s only one dental kit in a room meant for two, no hand soap at the sink, and not even a glass for rinsing—something I expect as a basic standard in any hotel, let alone one in this price range. The AC also doesn’t cool the room properly. When I go down for breakfast at around 8 AM (still two hours before breakfast ends), most of the food is already gone. Staff are nowhere to be found and not helpful when they do appear. A trainee tells me the food will be refilled, but I wait and nothing gets restocked. Tables are still dirty from previous guests, and it’s hard to find a clean place to sit. The variety of food is also disappointing—there’s “chicken porridge,” but no chicken? It just doesn’t make sense. To make things worse, I get woken up at 2 AM by the sound of vacuuming in the hallway. It’s absurd that cleaning is done at such an hour. Overall, I feel incredibly let down. This hotel does not live up to its star rating or price. I’ve stayed at other hotels near the airport with similar prices that offer much better service and facilities.

Hotel provides free bus shuttle to the airport. 15 min to International Terminal. Friendly service. Fast wifi.

Near to the airport Transfer mini bus was difficult to find but we ended up getting a taxi. Breakfast enough choice

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