Tamuning Hotels with Airport pickup service

The location was really good. It was also good to have direct access to the pool and beach. However, you should take into account that the room cleaning was a little late and the room condition was a little old. Other than that, everything was good.

I stayed on the 19th floor and didn't see a single ant or cockroach! The view was crazy~~~ The staff were so kind and the management was so good that I was satisfied. I'll come back next time :D

Fantastic experience. The location of the hotel is perfect if you sometimes want to walk somewhere. Concierge Irene was patient and helpful and the room was beautiful and comfortable.

The mattress is very comfortable, the beach and swimming pool are also beautiful, the breakfast buffet is rich and cost-effective, and the surrounding shopping malls, restaurants and various facilities are all available. I am very satisfied

Excellent location to relax and enjoy the ocean view from where we stayed. Since our vacation was during the Holy Week, the ocean breeze and the waves played ambient sounds for my early morning prayers from the hotels balcony. The whole day was spent strolling around the commercial places which was a stones throw away from the hotel. Nice place to window shop and to buy some stuff for souvenirs. Though I didn’t have much time to go swimming because of the unpredictable rain, I had spent my afternoons waiting for the twilight as the sky dusked and captured the panoramic sunset images in my brain. As for the food, I haven’t tried the hotels restaurant the whole time. It was more fun to explore a good deal of restaurants and diners nearby. Stayed 4 nights at Hyatt and the place is recommendable. Ideal place for family vacation if your goal is to relax, unwind and bond with family and friends.

This review is going to be ”unfair” because we checked into the hotel after the Super Typhoon hit Guam and the hotel was basically destroyed. But I did want to write a comment and review regarding the hotel staff. During a very difficult time, the hotel staff was really nice and helpful and understanding and supporting. For example, we had booked the hotel for 2 nights but because the airport was damaged, all fights cancelled, we had to stay in Guam longer. Despite not having a booking the hotel allowed us to extend our stay for two more days until the airport reopened and commercial fights available again. So for this wr are very appreciative of the hotel and their staff.

Immediately greeted by staff upon entry. We were quickly informed of the IHG free membership and given our room cards. We were then kindly directed by staff to the elevator. Elevator controls are on the outside of each floor so you need to keep in mind if chosen wrong floor by accident. We had selected the Premium King bedroom with ocean view on the 4th floor. View is nice but would recommend higher floor if you’d like to take pictures of the scenery better. Big Samsung 55 inch wall mounted TV. The TV had options for shoes, hotel information etc. I was hoping to use my Roku to stream but I could not access the HDMI port behind the TV. Free high speed wifi was very convenient. No Password so easy to use. The room itself was great! Many USB and power ports both near bed and desks. You’ll also be pleased with how many light options there are for this room. Great to choose the perfect ambience you want. Very clean and plentiful freebies within. The Robes were high quality and very comfortable. Aircon controls were easy and very good. Bathroom was immaculate with cold and hot water with many small and large towels. We had ordered room service and were amazed by the quality of the food. Staff called a few times to confirm the contents of our order when prepping. We were told 45-1hr but food came well within 30 min from kind staff. I was keen to see the gym amenities. You need your card to access the room in 1st floor. The gym is small and mainly has cardio machines, dumbbells and 1 master tower band weight machine. All you need for a full workout but may be inconvenient if there are multiple guests wanting to use the room. An extended gym with more equipment would be my biggest recommendation. Overall we were very happy with our stay! I would visit again in the future for sure. Highly recommend the new Crowne Plaza Hotel.

PIC is the hotel with the most abundant parent-child facilities and the most fun in Guam, except that the room facilities are a bit outdated. The diverse activities and rich facilities in the water park allow parents to not worry about what their children want to play, as long as they relax and bask in the sun and listen to their laughter - swimming pools, water slides, water volleyball, and water basketball. Water tug-of-war, windsurfing, kayaking, floating harbor, and beach volleyball can all be played here. The hotel offers various instructional classes for beginners, including tennis. Snorkeling, sailing, etc. The hotel provides all entertainment equipment and coaches for free. Courses can be reserved in advance. Generally, the hotel can reserve the same day's courses in the morning. In addition to differences in room types, accommodation PICs are also divided into gold cards and silver cards. The main difference is that the gold card includes three meals, while the silver card only includes breakfast. When booking a room on Ctrip, you can only see the meal package price by selecting multiple days. Friends who want to spend time in PIC can choose the gold card. In this place where you can spend US dollars, you can buy three meals for a family with less than one thousand yuan a day. All the restaurants in PIC are of good quality! PIC has many delicious restaurants to choose from, including American, Western, Japanese, and buffets. The key is that an adult can bring a child under 11 years old to dine for free, and a family of four with two children does not need to pay extra for the child. It’s a waste. You can snorkel on the beach in the hotel here. There are many corals and small fish, but the corals are a bit badly damaged. Asian faces account for 80% of the tourists here, and more than 90% of them are Koreans. After three days in the hotel, I didn't meet anyone who spoke Chinese. During the National Day holiday, the country is crowded, and here everyone is surrounded by Smectas.

I booked ocean view but they served us partial ocean and parking view. I so disappointed and I requested to change another room but they said no more room available to change even though it seemed to me that so many rooms are vacancy. There was bad odor on the shower curtain and so a lot of dust. It was very senaitive sound from next room though the connected door. There was no privacy at all. In the midnight, alarm sound rang and some Chinese announcement from speakers. We were really scared and panic for a while. I didn't even have any picture to upload from the hotel. I am sorry but I won't to visit there again. Thank you!

Superb service. We got it at 6:30 am and they gave us another room where we can rest until it’s time for our check-in for free (this is probably subject to room availability). Absolutely thankful for this service (order cam from management level as well). We got a premiere suite. Then at 10:30am they called our temporary room to inform us that our Family Room is now available. The family room is big (bigger than their site pictures) complete with kitchen amenities and laundry machine and dryer. Bathrooms are clean and spacious. Walk-in closet was also in 1 bedroom. Overall, a great stay for our short Guam vacation. :)