Dusit Thani Guam Resort Reviews
Dusit Thani Guam Resort
1227 Pale San Vitores Rd, Tamuning, United StatesView Hotel Details
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Dusit Thani Guam Resort Guest Reviews
4.6/5
Great
185 Reviews
Verified reviewsLocation4.8
Amenities4.5
Service4.6
Cleanliness4.5
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All Reviews(185)
Positive reviews(180)
Reviews with photos/video(79)
Loved the view(6)
Great location(5)
Negative reviews(5)
Anonymous User
King Room with Mountain View
Stayed in Apr 2024
Family
1 Reviews
Outstanding
Posted on Apr 24, 2024
Traveling with my son is easy just booking at trip. Com
Guest User
Club Oceanfront Two Double Room
Stayed in Feb 2024
Couples
2 Reviews
Outstanding
Posted on Mar 28, 2024
everything was perfect!
even the location, and food, service are great!
Anonymous User
Deluxe Oceanfront Two Double Room
Stayed in Nov 2022
Family
2 Reviews
Amazing
Posted on Nov 21, 2022
Nice ocean view, kind staff members, and good location :) several malls are within walking distance
Guest User
Deluxe Oceanfront Two Double Room
Stayed in Jun 2023
Family
1 Reviews
Outstanding
Posted on Jun 30, 2023
Best Hotel in Guam.
Guest User
King Room with Mountain View
Stayed in Oct 2021
Couples
3 Reviews
Very Good
Posted on Nov 2, 2021
Good location, Good view and facilities comparing to another hotels in guam.
Not enough fitness stuff and did not feel cozy due to the noise of air conditioner.
For honeymoon, would be the best.
Response from Property: Hafa Adai E282490****! Thank you so much for taking the time to review us! We are happy to hear you enjoyed your visit. It was our pleasure! As we continue to improve our products and services, we look forward to welcoming you back to another great experience. Thank you for choosing Dusit Thani Guam Resort! Kob khun ka!
Guest User
Premier Oceanfront Two Double Room
Stayed in Apr 2024
Couples
21 Reviews
Posted on May 6, 2024
Location: Location is probably the biggest advantage of this hotel. It is very convenient, connected to the aquarium, ihop and other dining and shopping malls, and there is no need to walk to the outdoor area. Across the road is the duty-free shop of T-gallary.
Facilities: The overall facilities in the room are old, which is reflected in: there is no one-touch switch for the lights, and you have to turn off the lights one by one. The hotel phone does not write the number of the front desk, and you don’t know which number to call; and no one answered the call. You have to run down several times by yourself. The air conditioner is very noisy; it is too loud to rest. The electric curtain switch, remote control, etc. are not sensitive. It is difficult to use.
Sound insulation: extremely poor, extremely poor, extremely poor. I couldn’t fall asleep because of the noise of the Japanese next door. I could hear the snoring next door. The hotel did nothing. I changed to another floor the next day, but it was all luck. In the morning, the naughty kids were noisy in the corridor and you were woken up directly.
Summary: 2,500 yuan a night, it is actually not worth the price.
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Guest User
Deluxe Oceanfront Two Double Room
Stayed in Apr 2024
Family
1 Reviews
Outstanding
Posted on Apr 14, 2024
6 and 8 year old boys family trip/car rental, 2 days Nikko Guam/2 nights stay at Dusit Thani...
Personally, I would like to recommend Nikko Guam for a quiet trip with children...
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Guest User
Premier Oceanfront Two Double Room
Stayed in Apr 2024
Couples
1 Reviews
Great
Posted on Apr 4, 2024
It was a very beautiful hotel, and it was great that the beach and the hotel were directly connected. There was also a restaurant in the hotel, and it was located in the center of town, so it was very convenient. It was my first trip abroad, but I was very satisfied.
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규진아빠
Premier Oceanfront Two Double Room
Stayed in Mar 2024
Family
7 Reviews
Posted on Mar 20, 2024
Cockroaches... Underneath the phone, there was fruit that the previous person had eaten and spilled... I put the compressor on the counter, but a cockroach may have come out of my bag...
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Response from Property: Dear 규진아빠We sincerely apologize for the distressing experience you encountered during your recent stay with us. It deeply concerns us to learn about the issues you've described, and we understand the impact they had on your stay. Please accept our sincerest apologies for any inconvenience and discomfort this may have caused.The cleanliness and hygiene of our rooms are of paramount importance to us, and it's disheartening to hear that we fell short of meeting your expectations in this regard. Immediate actions have been taken to thoroughly inspect and address the reported issues to prevent any recurrence.Regarding the mention of a cockroach potentially coming from your bag, we understand the seriousness of such a statement and would like to assure you that this is not the standard of service we strive to uphold. Our team is dedicated to providing a comfortable and pest-free environment for all our guests.Your feedback is invaluable to us as it helps us identify areas for improvement, and we are committed to taking the necessary steps to rectify the situation. We hope that you will give us another opportunity to restore your faith in our hotel and provide you with the exceptional experience you deserve.Should you decide to stay with us again, please do not hesitate to reach out to our management team directly, and we will ensure that every aspect of your stay is nothing short of outstanding. Thank you for bringing these matters to our attention, and we appreciate your understanding and patience as we work to address them.
Guest User
Premier Oceanfront King Room
Stayed in Feb 2024
Couples
2 Reviews
Amazing
Posted on Feb 29, 2024
This is the second hotel we visited on our honeymoon. I thought I wouldn't be able to go to the premium ocean view unless I was on my honeymoon, so I decided to go to a luxury hotel and made a reservation, and I'm still satisfied!!! It was nice that the beach was directly connected to the pool, and it was located in downtown Tumon, making it perfect for restaurants and shopping!!!!
I felt really good in the morning as I ate breakfast while looking at the sea through the large window. There were so many Koreans, so the Korean food menu was varied and the udon was really delicious!!!
But the really fatal flaw is the elevator.
There are a lot of rooms, but there are only 3 elevators that go to the rooms, so the wait is too long. At check-out time, I stayed on a lower floor and had to take the full elevator several times for about 20 minutes... If you are thinking about checking out, please get a room on a higher floor. ...
And when you open your eyes in the morning, the sunlight and sea coming through the curtains that automatically rise is a true work of art~~~~
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Roubaobaoa
Premier Oceanfront Two Double Room
Stayed in Jan 2024
Family
12 Reviews
Great
Posted on Apr 27, 2024
It is considered a hotel with a good sea view on the first line of Guam. The two Duxi Tianli are next to each other. I almost went to the wrong one when checking in (one is called resort and the other is not). Be careful when booking. The hotel facilities are not that new. The older Japanese women who clean the rooms are relatively clean and polite. The view from the balcony is very good. The sunset is beautiful and you can also see the Crystal Church from a distance. The hotel has two swimming pools, one is an infinity sea view pool, a large connected and circulating swimming pool, and a hot spring pool. There is a paddling pool for children to play on the slide. The hotel is in a very good location. DFS is across the road, which is convenient for shopping. There is also a shopping mall next to it without crossing the road. There is ABCstore for dining. It is walking distance from the popular restaurants on the island. The Thai restaurant in the hotel is also quite authentic. PS: There are a lot of Koreans in the hotel. It is almost difficult to meet Chinese people. Koreans love to take hot springs. A lot of people are very tight in sun protection and squeezed in the small pool to get warm (maybe it has something to do with the fact that there are no direct flights from China now. There are a lot of Korean and Japanese restaurants on the island)
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6/13
Aoaowill
Deluxe Oceanfront Two Double Room
Stayed in Feb 2024
Couples
20 Reviews
Outstanding
Posted on Feb 22, 2024
Very good hotel. If you don’t need to clean the room, the hotel can provide a credit limit of US$25 or US$50, which can be spent in the hotel restaurant or on the beach~
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2yul
Premier Oceanfront Two Double Room
Stayed in Feb 2024
Family
4 Reviews
Great
Posted on Feb 11, 2024
It seems to be the best hotel in Guam.
The room layout is also good.
Dining Soi is delicious, but breakfast is not recommended.
Everything was fine except that the TV couldn't connect well.
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Guest User
Premier Oceanfront King Room
Stayed in Feb 2024
Couples
1 Reviews
Outstanding
Posted on Feb 7, 2024
It was my first overseas trip and I loved it🫶🏻
This is an accommodation I want to visit again next time.
The accommodation is spacious and the facilities are clean, so it’s a great place!
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Anonymous User
Premier Oceanfront Two Double Room
Stayed in Feb 2024
Family
1 Reviews
Very Good
Posted on Feb 4, 2024
Overall, I was satisfied and the location was great as it was easy to get around on foot.
It was a little disappointing that the TV interface in the room was slow.
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